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Customer Ratings & Reviews

Your price for this item is $235.99
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the overall performance, excellent condition, and speed of the Geek Squad Certified Refurbished 10.9-Inch iPad Air. The price and ease of use are also appreciated. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 4 out of 5 stars

    Used iPad air 5th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the used one. There are some scratches, but works well.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered an Ipad when I received it, the screen looks like there was some type damage. Markings on the screen. I understand its a refurb but the product should be advertised as visible marks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad air 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase. Helps me a lot with note taking and sketching.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They sent the wron generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item as advertised  what I instead received was a generation four iPad so I contacted this Best Buy services and they said that I could return the item but the problem in my case is the store is far away and it would take me time and gas money to do that. So I probably won’t be ordering from this company Best Buy from now on. And if you do order from these folks, I would be very careful and watch what you’re getting..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad Air 5th

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceed my expectation, aknots like new. also got 2 days earlier than the originally scheduled delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad I lost it at frist but I have it but thank you for everything

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Screen was scratched

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was scratched and it came with the wrong charging cable (not just a different brand but wouldn’t even connect). First and last time I’ll buy refurbished from best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad no good el iPad necesitan vender mas calidad,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My last time using Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and placed it to the wrong address by accident. I called within minutes to have it sent to the right address. They told me to go sort it out in store (even though I ordered it online), then in store they told me to call the same number, whichI did, then they eventually told me to call the police and kick rocks after it was delivered to the wrong address. Supported best buy for years and even bought their stupid membership only to be continually taken advantage of. Once this membership expires, I will never use Best Buy or any of their services ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent a 4th generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a 4th generation instead. Returning and exchanging it tomorrow, fingers crossed they ship the right one this time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sent the wrong one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the wrong ipad got the previous generation with a much worse processor. (4th gen)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Beautiful ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and works perfectly!! Good to work!! Price is good too!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically works like new so far. Just somtimes doesn't respond to Apple Pencil Gen 2. Still had 2 months original warranty though. Battery health 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ipad air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweso ipad, works really good and its so fast, beautiful all the colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy First Time Tablet Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tablet and so far I am enjoying it very much. I really like that I can use it just like my phone when at home, since it is WiFi only. Stil getting used the functionality but I am very happy with my decision to get this tablet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift. Thank you Best Buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was beautiful my wife loves it. She uses it to draw artwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb iPad Air 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a refurb, came quickly and packaged well

    I would recommend this to a friend
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