Customer Ratings & Reviews

Bestbuy shipped the charger and cord on top of the glass(even though the box had its own charger compartment) so during shipping the metal usb scrapped the glass. Best part is the cord they sent me is the wrong cord for the charging brick. Geek squad really disappointed me on this. Not sure I'd ever order a refurbished through Bestbuy after this.

It was broken, I would like it if you would send it to me again, it's no good.

For reference, I’m coming from an iPad 9th gen, so the iPad Air 5th gen is a major upgrade in terms of specs/hardware. The interface is snappy and fast, and the battery life so far seems great. I’ve successfully taken the tablet to conferences and events, and it holds up very well throughout the day taking notes. The screen had some minor imperfections after cleaning it thoroughly, but with a textured screen protector (think paperlike), it looks flawless. I’ve added a logitech case and apple pencil (2nd gen) and both work perfectly with the connectors. The box came with a decent length usb-c cable and charger brick. I think the brand varies sometimes, but in my case, I got both apple original versions of cable and brick. I’d definitely recommend buying from Best Buy’s refurbished program again, especially with how expensive brand new apple products are these days! My only annoyance is that this iPad is “apple intelligence ready” which means that I’ve lost about 7gb of storage to a mysterious “apple intelligence” block that cannot ever be uninstalled, even if I don’t want to ever use apple intelligence. For a tablet with only 64gb, that’s more than a little annoying, so something to keep in mind.

Solid product for a great price. Refurbished iPads are a great way to go! It works well all around as an iPad. I have two critiques, however, that motivate me to return this product and upgrade. First, the battery life isn't great and it takes a while to charge. Secondly, and most importantly, 64g isn't enough for this iPad. iPadOS takes 11 gigs and System Data takes 10.3 gigs, so I'm already losing 21 gigs off the bat. This is nearly 20% of the total storage capacity which is pretty rough. Overall, it's still a good, workable product, but I'd be hesitant to recommend it if battery and storage are big factors for you...

I had been searching for an ipad and i knew i wanted an Air. I just wasnt sure whch generation. Whem i found this one, i instantly fell in love with it, especially for the price! It arrived quicky amd worked perfectly. Ive been using it for school and i havent had any issues. I highly recommend it! I even bought the apple pencil, which i also recommend getting.

I use it for my notes in nursing school and it is very useful. It is faster than the 10th generation. Works well. The color is pretty too ◡̈ got the apple pencil as well. Connects seamlessly

I was a little nervous to buy a refurbished one, but I had a brand new iPad at one point and I cannot tell the difference between these two they run the same. It isn’t slow and even if there was a problem, there’s the Best buy guarantee!

Better than expected, workin well, no battery issue, no scratches.

This was a great price for an M1 powered iPad but the storage is not adequate for 2025. Look for refurbished M chip iPads with a minimum of 128GB or even better, 256GB storage today. For my purposes, a YouTube/streaming device, the internal storage works but don’t expect to save multiple files, photos, or games on it.

This is my first ipad and my first time buying a refurbished item. I would like to say im glad i made the purchase! Everything runs smoothly and i mainly use it for leisure or some light work. Im currently doing my masters and have a full time job. This is so light weight i can carry in my bag and pull it ojt with ease. The only thing I’m concerned with is the battery lofe. Im not sure if its normal for it to go out so quickly. I am still testing and timing how long it takes from full battery to 10%. Other than that i see ko other issues and have no regrets!

Initially, I was a little skeptical of purchasing a refurbished device but I am glad to say so far, there have been zero issues over past 5 months. To note, refurbished products do not come in an apple box, they are bubble wrapped in a best buy box; I also receive a charging cord with the device. There were no scratches or dents, battery health like brand new. I connect bluetooth devices seamlessly, honestly performing like a brand new iPad fresh from the box. Overall, a quality purchase, would definitely recommend.

Powerful iOS upgrade from my gen 1 iPad Pro. New pencil “2” works great for annotating/grading papers my students turn in on Canvas. Handwriting recognition works amazingly well, so much I don’t need a keyboard, I can just scribble in text boxes for written commenting. Didn’t need cellular as I have a cell plan with hotspot to use on the road. WiFi 6 works well too. Very happy.

Overall, very nice deal, especially considering the price and no visible damage. But I did have a problem with charging, I need to bring it to the Apple store to fix the charging issue.

Solid performance – It uses the A14 Bionic chip, which delivers very good performance for browsing, streaming, gaming, multitasking. Reviewers found that even “heavy casual” use is smooth. Good battery life – In testing, it lasted around 10–11 hours of continuous web use. Great for everyday tasks – Given your workflow (gaming community, documents, spreadsheets, Discord, etc), this tablet is very capable: for watching streams, playing mobile games, running apps, and using it on the move it ticks many boxes.

High quality iPad that has an M1 processor that will last you a long time

Awesome product, refurbished but in perfect condition. Ideal school companion as a digital notebook.

It is a good Ipad!! I have a pink ipad air 5th gen and it is amazing. I use it for notes for school as well with watching shows and stuff while working in homework. I had to buy one for my mom and sister… lol. If you’re debating in getting one for school this is your sign to get it, it’s very useful!

It is a good Ipad!! I have a pink ipad air 5th gen and it is amazing. I use it for notes for school as well with watching shows and stuff while working in homework. I had to buy one for my mom and sister… lol. If you’re debating in getting one for school this is your sign to get it, it’s very useful!

This product has been awesome. We have not had any problems with it since we’ve had it.

The iPad comes ok, there is a minor scratch on the screen, but considering the price, this is acceptable.