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Customer Ratings & Reviews

Your price for this item is $235.99
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 117 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the overall performance, excellent condition, and speed of the Geek Squad Certified Refurbished 10.9-Inch iPad Air. The price and ease of use are also appreciated. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 117 reviews
  • Rated 5 out of 5 stars

    Fast as Heck, Great Form Factor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm loving this iPad. The 10" screen is perfect form factor for a tablet. I also REALLY love that it's easy to use it as a second screen with Apple's continuity. Using it as a second screen is a breeze. I'd be remiss if I didn't mention the USB-C port. It's SUCH a nice update to be able to use a generic USB-C cable on it, rather than needing a lightning cable. I'm using this with the iOS 18 beta, and it works flawlessly so far. I couldn't be happier with this purchase - it's my go-to device for sitting on the couch at the end of a long day and doing some reading where I can use a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refurbished iPad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again disregard refurbished products, at least when they are from Best Buy! Initially designated for a seldom used role, I was so impressed with it once I used it that it is now the primary iPad I use and I will soon be buying another one. HIGHLY RECOMMEND

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was nice, But it has a big dent in the case right at the camera. i will need to see if it give me a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good i liked it alot very fast and easy thanks

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheaper than buying it new and it came in a condition that i couldn’t tell if it refurbished or not. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first iPad it’s been amazing! I’m still figuring it out and making it work for me, but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my mother, as a computer variant with similar controls to her iPhone. Utilizing the storage to eliminate iCloud usage. Unit shipped on schedule, arrived as indicated with little to minor blemishes, along with its included accessories.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Used product with many scratches

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand it would be used, but what I received is a used one with many obvious scratches on rhe screen. Also, the original cable was missing and there is only a third party cable. Returned and get a brand new one from Bestbuy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Ipad! Easy to use and has a lot of functionalities that makes your day easier to work and/or study!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my iPad mini for this iPad and it’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition is great, works just like it would new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and the customer service was excellent the Sale associate was helpful to me he explained everything to me what all I need how to work it far as the functional aspect so I will be going back to best buy again

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works almost as if I bought a brand new iPad! 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Ipad Air 5th gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Condition I Can’t Tell It’s Refurbished Very Pleased With The Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase of a new iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good purchase and great price. The product is light and pretty smart.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for this price still getting everything you need on the budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would certainly buy my next one at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is perfect - looks as new , hardware and software, it took me 10 minutes to move from my old one , and it’s a 300 USD saving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet or iPad for the price. Great performance, great screen resolution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose gold iPad Air 5th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is in excellent condition didn’t find a single dent or scratch on it loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a brand new one. Would definitely recommend buying a refurbished product

    I would recommend this to a friend
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