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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the performance and condition of the Geek Squad Certified Refurbished 11-Inch iPad Pro. Many reviewers were pleased with how well the iPad functions. The excellent condition of the refurbished iPads, often described as looking new, was also a major positive. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pretty much new

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ipad and its literally a brand new ipad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Activation Loc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPads appeared to be in amazing condition, yet it had an activation lock . I was on the phone for most of the day trying to get assistance but was only transferred from department to department .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent me a cracked IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told the product was in excelent condition but when recived the screen had a crack init had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aweosme

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product …it is faster display and faster interface UI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a refurbished item. Had a few scratches, but works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given to me with open box sticker on the iPad not even attempted to be cleaned off poor quality of sales technic definitely would not be buying again from this location.was very bad for a Christmas gift had to go home to clean it off myself was very angry when I had opened the box to check it out.

    No, I would not recommend this to a friend
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