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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $799.99

Customer reviews

Rating 4.1 out of 5 stars with 93 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished 11-Inch iPad Pro's excellent screen quality and superb condition, often describing it as practically brand new. The long battery life and strong performance also receive high praise. Many appreciate the device's capabilities for both personal and business use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 93 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    iPad Pro for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly powerful tablet. Works almost as good as a MacBook Pro. Build and screen quality are top notch. We are using it for live streaming zoom meetings to our church TV monitors and it's doing the job perfectly. Also buying refurbished is a great bargain. It has some limitations due to only having one USB-C port and no headphone jack but for our purposes, it's a minor inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Screen quality

    Rated 5 out of 5 stars

    Refurbished = basically new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, can't even tell that it was refurbished. Wife loves it. Grabbed an apple pencil which was also refurbished and works perfectly. Kudos to BestBuy for such high quality!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    5 stars ⭐️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition! No scratches or dents, practically brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, has great battery life and great size!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device looks almost flawless, sure there is very minor scratches on the screen, but other than that, it practically looks brand new. It works flawlessly so far too. The 120Hz display makes all the difference over the iPad Air in my opinion. Love this iPad so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just as described.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, just as described. Small dent at top but doesn't affect anything and is hardly visible. Description said it would come with USB-C type charger but it did not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but why cracked as open box excellent?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this came cracked as it was open box, but marked as excellent. I will say despite the crack it was a great iPad, then I exchanged it for a smaller model and got Apple care on it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Used price, like new though

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first Ipad Pro and loved it as long as I could. This is a great upgrade for me even though it is not the newest model. The M1 is awesome and the geek squad certified refurbished option was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    M1 iPad Pro is still a beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Thought of going for one of the newer versions but this is a significant upgrade from what I had plus the M1 chip will allow me to use Apple Intelligence once it’s released.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    New iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen and the fast speed. I was in need of a new iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Just like new. Great addition to my tech stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPad Pro M1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery was replaced with a new one, the screen has some risks, when it is a refurbished I thought it should not come with scratches on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase, no issues so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is in good condition and works great. My only complaint is the sticker on the back that wouldn’t come off clean so there is sticker residue and paper stuck all over an item I just paid $500 for. I cleaned it off but I doubt any customers appreciate this.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    10/10 recommend!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased this IPad refurbished I have had 0 issues , it looks brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPad for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refurbished IPad! Has a few minor scratches on the screen but only slightly noticeable at a certain angle. A few apps logged into the original user when downloaded so wasn’t completely wiped clean. Still a great option without paying full price of a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect,it looked brand new and everything works perfectly. I ordered another one for my dad and we’re both excited!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic iPad purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPad which was refurbished which I couldn't be happier with my decision.The device truly exceeded my expectation in every way.From its sleek design to its impressive part or my daily life. The display part is absolutely stunning providing crisps and vibrant resolutions that make watching movies, playing games to doing my work is such a delight. The processing power is remarkable allowing for a smooth multitasking and seamless navigation through the app. Dont hesitate to make a purchase from Best Buy, - you wont be disappointed !

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, was reserved and easy to pick up no wait times and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-Geek squad Certified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift to my daughter!!! My daughter loves it ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great I loved the iPad I bought it for work but it was just poorly handled and had to replace but definitely gonna get a new one and buy it directly from the store to assure a better quality

    I would recommend this to a friend
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