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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $799.99

Customer reviews

Rating 4 out of 5 stars with 97 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished 11-Inch iPad Pro's excellent screen quality and superb condition, often describing it as practically brand new. The long battery life and strong performance also receive high praise. Many appreciate the device's capabilities for both personal and business use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Rated 1 out of 5 stars

    Disappointed to say the least

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad that this highly expensive tablet is very scratched and dented. Lesson learned. I won’t trust Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ad does not say that it is a 3rd generation ipad pro 11, I thought I was buying the 4th generation! And this even has bumps and scratches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely unusable display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy referbished from best buy. This is the third product I've received that was in horrible condition

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with refurbished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy with the way it showed up. Felt used. It was a refurbished item. I’m gonna buy another one that is brand new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Can’t tell it’s refurbed. Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad PRO disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, iPad arrived just in wrapped plastic not even a box. Secondly, it came with the wrong charging block and cord so if I even wanted to keep it could not charge it. Finally, iPad came already updated to new iOS system not the system it should have when it was released originally. Very disappointed in Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too scratched

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew it was “used” but im surprised Best Buy resold this iPad the screen is very scratched if I knew it looked like this I would not have purchased it for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken when I received it. Not what I expected to get from bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow delivery and terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this mid November and it was displayed for so long that I tried cancelling the order but I wasn’t allowed to. It took a whole month to eventually get the product just for them to give me the wrong charger!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think looks like duplicate, that’s why returned, wh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Screen quality

    Rated 5 out of 5 stars

    Ipad 11 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, if you are after a tablet for its mobility, the iPad Pro 11-inch (2022) is the one you should be looking at. If you truly love what Apple is doing with iPadOS and want to delve in that workflow completely, the huge screen of the iPad Pro 12.9-inch (2022) will lend itself well for that. You should buy the 11-inch iPad Pro if...In fact, if you're upgrading from an existing iPad, whether it's the Air, the Mini, or the vanilla model, then you'll find yourself right at home with the 11-inch form factor. And its M1-based performance will be noticeably better.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Overall satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Space Gray one, but overall the iPad is in great shape! I’m kinda upset I did not receive a charger, but luckily I had a spare cube and USB C cables are cheap on Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! Only complaint is mine came with a pretty deep scratch in the screen and some other scratches, and sometimes the screen is a little hyper sensitive but otherwise works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my art and writing but never been a fan of apple prices

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    IPAD Pro 11” Refurbed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPAD pro is changing my life. I hardly even use my cell phone anymore because I love how it can do everything better. I have all my notes linked for work, i added a app pencil, paper like screen protector, and a logic tech folio keyboard to make it the ultimate notepad machine. I use it for everything. It’s so smooth for internet scrolling, and sound is very good for a quick video session. I’d recommend the Pro to anyone who enjoys having the cutting edge best features. I was concerned about the refurb part, but the unit looked and acted brand new. THe only thing missing was the original box and paperwork. No big deal! Who keeps those anyhow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best choise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better than my other one and good price im so exacting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing item. It has no scratches. I love it!

    I would recommend this to a friend