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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $899.99

Customer reviews

Rating 4.1 out of 5 stars with 40 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers appreciate the excellent condition of the Geek Squad Certified Refurbished 11-Inch iPad Pro, with many describing it as looking and feeling brand new. However, some customers received the iPad with an incorrect charger. The device itself is reported to function perfectly. Overall, the positive feedback on the iPad's condition outweighs the negative comments regarding the charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad refurbished, and it still looks brand new! Best Buy did an amazing job cleaning it up and making it look great. All functionality is still top tier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. Perfect for job projects and school work. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quickly and is just like new. Very happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and good product I its all I need for make a better job! And excellent conditions!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Couldn’t tell if refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t tell if this was a refurbished or not. Looks and feels great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like we know Apple is the best, no caption needed :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, no amazing at first since I am a 1st time apple user, until I finally used it for a week the battery started dying quickly. But other than that It was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t no it’s refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad.. no problems everything was perfect. No scratches or dents. Starts right up and decent battery life. Over all very happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the 2021 model…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not the model I ordered. I got the 2021 refurbished and received the 2018 instead. I paid double what I should have. Too bad it wasn’t evident until I’m installing apps and some are incompatible. Now I’m outside my return period and feel cheated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From browsing choices to ordering to paying and delivery, the experience was easy and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for anything you will need to do for personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like New - Great Deal... Recieved fast , used for kiosk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great so far! No problems at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    IPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase thinking it was the latest generation but was not when received

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent WRONG MODEL iPAD!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just truly disgusted and disappointed!! Then I went to the physical store and all they could do is return it. Starting to really love Amazon…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device, works as expected… came with wrong charger, but service Dept promptly fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    First IPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first iPad and being a refurbished item, had no issues programming. It works as new out of the box no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was what was described and works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I like iPads I take home watch TV and play game very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item received

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the wrong item. Order IPad Pro 11 Gen 5 and received Gen 2. I tried to return at Best Buy store but they refused to take the iPad back, instead gave me the customer service’ phone number -They were very helpful-

    No, I would not recommend this to a friend
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