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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 129 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 129 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality at an amazing price. I’d suggest everyone to get one of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and grafics are amazing. The sound quality is impresive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome IPad, I bought it for my wife she she can work on quilting website with enough room for being creative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fuego ipad would absolutely recommend if you get it refurb on ebay for like sub 575

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, came on time, still have to open and look itnover

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen scratches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen had too many big scratches I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition as it is described. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Such product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really disappointed with the product ,tables came with alot of scratches 1 in particular is so deep and i take it back to exchange it adn the get me the squad number to do the claim

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refurbished Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Arrived sealed in original pacakaging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad 12.9 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life, could be better but its refurbished

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money not the best condition but as mentioned it’s very useable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it to BestBuy. It was not refurbished, it actually pre-owed product with the long crossed interior scratched line. Super disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad pro 12.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable product But battery health wasn't there best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished iPad Pro battery not retained charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery did not retain charge out of the box returning to Best Buy store was very challenging since serial number from online did not match items serial number luckily a Best Buy customer service representative made the extra effort to call Best Buy and get an authorization otherwise I would have been stuck with a refurbished defective Best Buy product with no return capability

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy, definitely not in good condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not in good condition, it had multiple deep scratches, and the side of the iPad has been beat or something because it has small dents, idk how they thought this could go as a Geek Squad certified, definitely in bad or worse condition, don’t even risk it, I’m definitely going to return it and get my money back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Late delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t received my package so I can’t review the product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent generation 4 instead of generation 5. Specs was completely wrong. Returning was also a huge time sync between customer support point to store and store being clueless

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A decent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent enough tablet. Works as intended. Though it does seem to go through the battery fairly quickly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item was a very poor condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You still in an item no charger poor condition for that kind of price to me. That’s a scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    12.9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device to bring anywhere. Very useful and interesting .

    I would recommend this to a friend
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