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Customer Ratings & Reviews

Your price for this item is $539.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.2 out of 5 stars with 122 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished 12.9-Inch iPad Pro for its performance, battery life, and processing speed. The condition and the price of the product are also appreciated by customers. However, some customers have expressed concerns about the screen quality, reporting scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 122 reviews
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than having major scratches on it We’ll see when it started glitching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time ever buying a refurbished item, but I looked at the reviews and I bought it. I can honestly say that I have no complaints whatsoever. It works just fine. The graphics everything is just the same as the one that I own that I paid the outright price for, so my suggestion if you are thinking about a refurbished from Best Buy from the geek squad you can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what the price we paid, battery was a little underwhelming first but then it started working perfectly after 2 days, now it lasts a really long time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and confidence in return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad refurbs can be a great value if you are ok with a used item. Getting from Best Buy allows for ease of mind in returning if you spot anything wrong, which happened with my first one. Second unit was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad and the display is amazing and it’s very durable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arrived just like new.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and so far, it works just like new. It arrived in perfect condition. This is the second refurbished Apple product I have bought from Best Buy, and I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad Pro 12.9’ 128GB arrived in the mail yesterday and I was pleasantly surprised! For the price, I honestly expected something to be noticably wrong with the device, but besides a couple of small scratches near the top right corner, its virtually unscathed. It runs great, the display is beautiful, it works seamlessly with my Apple Pencil, and the camera is better than expected. Overall, highly reccomend this refurbished device and will be getting many years of use out of this hopefully!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome all around portable powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro is a great tool all around. The screen upgrade and the ability to use an external monitor finally enticed me from my 2018 iPad Pro 12.9. Honestly if you don’t plan on using an external monitor the older iPads are still insanely great. Refurbished came in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except one or two cosmetic scratches, the Geek Sqaud refurbished tablet is in great condition and half the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good iPad no problem what so ever I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inlove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad and I’m in love with it! I use it for school and it’s a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just one word - Best in it's segment.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this iPad since 4 months. I haven't faved any problem with it. Truely enjoyed the purchase as I got it for a good deal with a trade-in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tjis ipad, great valeu for the price. But i belive packaging could be better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It was great and look like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and great product. 93% battery, some minor scratches but nothing serious, no damage at all. It also come with 30w third party charger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very smooth and functions perfectly. I have stayed away from iPad for years so am able to see the definite upgrade in value for apple ipads. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    Ipad happy day

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It like brand new, amazing price and love everything about it. Best buy is like one of the greatest sales places.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT IPAD PRO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best IPAD pro I have ever had. Fast, reliable machine for every day use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong Item sent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a 3rd generation iPad instead of the one I ordered. I ended up going in store to exchange it, but there were none available and it could not be ordered. I ended up getting the open box newest generation with a small discount, but had to pay $200 more than originally anticipated. I also have no need for the M2 6th gen iPad, which is why I was ordering this one to begin with. Despite the thousands of dollars I spend at BestBuy each years the best they could do was $50 off the new one with no other options…unfortunate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ipad pro 12.9”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the refurbished Ipad pro 12.9” works great. What a Great deal‼️

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    THE BEST!!!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS PERFECT, EVERYTHING IS WORKING JUST FINE, DEFINITELY A 10/10

    I would recommend this to a friend
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