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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $1,099.00

Customer reviews

Rating 4.4 out of 5 stars with 41 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the excellent condition and performance of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro. Many appreciate its like-new appearance and functionality. However, some units arrived with minor cosmetic imperfections on the screen or chassis. Overall, the positive feedback on condition and performance outweighs the concerns about screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 41 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad works very well, very powerful, and works well for day to day tasks. It is very light, and thin, so it is very portable. It came in a nice box, with a brick and charging cable. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the few bumps and dents on the corners and top it looks brand new. works great and i nice upgrade from a ipad 6th generation. The screen alone was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPad pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about it being refurbished, but I was wrong. The iPad was in perfect condition and with 100% battery life. I would definitely recommend to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Damaged products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this twice from Best Buy, returned both times. 1st time the ipad came loosely wrapped in one sheet of bubble wrap and was scratched on screen and back. 2nd time ipad came sealed in one of those plastic sheets , but the camera bump was shattered and smashed in the corner. How is this considered acdeptable quality for a "refurbished unit?!"

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was honestly better than I expected. I thought that the battery would be super old but when I took it to Apple, they said it was 100 percent health which was a surprise to me. Also, the thing has AppleCare for some reason even though I didn’t buy it? It looked super brand new coming out of the box but there are some very small scratches on the front screen, but so unnoticeable to where I would have to seriously look for them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    The budget friendly iPad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPad m2. It came with a 98% capacity battery, no scratches on screen or device it was in mint condition, I have been using it non stop and it has had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    A few scratches but overall really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad had a few small scratches but other than that works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Apple - Geek Squad Certified Refurbished 12.9-Inc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet arrived in very good condition. As long as it arrives in the same condition, I recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple tablets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad 12.9 on Best Buy‘s website refurbished by their care team. It works really well when I received it in the box it looked brand new. So I would recommend it to anyone who’s looking for a good deal on the Apple tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    I love Best Buy Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad's appearance looks flawless (refurbished model). The performance is good as new. Touchscreen, pencil attachment - perfect. Deliver faster than estimation. I just not happy with the policy that sometimes prohibits certain item to be available for shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great experience overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad came on time and looked brand new. Definitely would recommend geek squad refurbished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very minor blemishes, battery is good not great. But overall I am very satisfied with the item. Pretty much what I would expect from a refurbished model.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPad Pro 12.9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro 12.9 is a powerful tablet with an incredible display, fast performance, and great features for creatives and professionals. It's ideal for tasks like graphic design, video editing, and productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a 12.9 inch iPad was actually a cinch! Purchased it and arrived on my doorstep within a week. I live remotely so it was great to unboxed it and find it in super condition. I always find Best Buy to be top-notch and highly recommend them, always! Thanks again and will be back from my next purchase...☺️

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Refurbished iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad I have ever had. Would never know it was refurbished. Perfect for what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Essentially brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially brand new. New condition. 98% battery life and only 34 cycles. Great buy at a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    came perfectly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was a small scratch on rhe sceen but other than that it was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ipad, it’s on perfect conditions, 0 scratches and high performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, battery life could be better. The refurbished package just contained the iPad and a charger. No cable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s nice thanks if i want buy some electric thing I always buy from bestbuy

    I would recommend this to a friend
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