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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $1,099.00

Customer reviews

Rating 4.4 out of 5 stars with 40 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the excellent condition and performance of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro. Many appreciate its like-new appearance and functionality. However, some units arrived with minor cosmetic imperfections on the screen or chassis. Overall, the positive feedback on condition and performance outweighs the concerns about screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and perfect condition i lovet best buy always done good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad I have ever had. Would never know it was refurbished. Perfect for what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD Pro geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition! Wish they didn’t put such a sticky barcode tag on back, took a while to clean off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentially brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially brand new. New condition. 98% battery life and only 34 cycles. Great buy at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s nice thanks if i want buy some electric thing I always buy from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look brand new although it cone without the box

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Refurbished bust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad was great however screen came scratched. Definitely a deal breaker when the iPad is all screen. I usually have good luck with refurbished products but not this time. Returned and purchased an open box

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad was in great condition. Just as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Glad I bought refurbished instead of new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pad pro is Like new, no scratches or dents. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The appearance is new, functions normally.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like new, functions normally. My daughter is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like new, everything working as expected. Cycle count 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new... Worth the savings. No issues. Do recommend

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Arrived damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit had big abrasions on the chassis, as if someone took an angle grinder to the edges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase of a refurb iPad from Best Buy and am very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful very powerful and fast and the audio quality is excellent has a little bass due to the quad-speaker set up!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    IPAD PRO 6th

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad but I was not informed the iPad had debts and scratches.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hopefully 3rd times the charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two and were both covered in deep scratches, I just tried a third time because the price is good. Hopefully this new one is better. but from my experience they are carelessly packed and without much protection, very much a shame for such an expensive and otherwise value rich product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Face Recognition not available on this device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished model, set it up and then it said "Face Recognition not available on this device". The Pro model has facial recognition and that is one of the reasons I chose it over the Air version. They should never have sent this to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fair the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect iPad good quality, fast delivery and packaging worth the price, and also that you can trade in all devices

    I would recommend this to a friend
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