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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $1,099.00

Customer reviews

Rating 4.4 out of 5 stars with 44 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the excellent condition and performance of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro. Many appreciate its like-new appearance and functionality. However, some units arrived with minor cosmetic imperfections on the screen or chassis. Overall, the positive feedback on condition and performance outweighs the concerns about screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    came perfectly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was a small scratch on rhe sceen but other than that it was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, battery life could be better. The refurbished package just contained the iPad and a charger. No cable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s nice thanks if i want buy some electric thing I always buy from bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look brand new although it cone without the box

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The appearance is new, functions normally.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like new, functions normally. My daughter is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like new, everything working as expected. Cycle count 12

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurb iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase of a refurb iPad from Best Buy and am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new... Worth the savings. No issues. Do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best ipad ive ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quailty, quick response time, and sleek smooth feel make the device feel and look so premium

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful very powerful and fast and the audio quality is excellent has a little bass due to the quad-speaker set up!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and perfect condition i lovet best buy always done good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 12.9 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ooking device. Bough for my daughter and she was very happy. Dad/parent pass "no cap"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It is simple to use, especially if you are an Apple user.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Refurbished bust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad was great however screen came scratched. Definitely a deal breaker when the iPad is all screen. I usually have good luck with refurbished products but not this time. Returned and purchased an open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD Pro geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition! Wish they didn’t put such a sticky barcode tag on back, took a while to clean off.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad was in great condition. Just as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Glad I bought refurbished instead of new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pad pro is Like new, no scratches or dents. Good price

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Arrived damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit had big abrasions on the chassis, as if someone took an angle grinder to the edges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurb had scratches all over it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches all over the screen. If I'd known, I wouldn't have bought it.

    No, I would not recommend this to a friend
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