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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $1,099.00

Customer reviews

Rating 4.4 out of 5 stars with 44 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the excellent condition and performance of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro. Many appreciate its like-new appearance and functionality. However, some units arrived with minor cosmetic imperfections on the screen or chassis. Overall, the positive feedback on condition and performance outweighs the concerns about screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 1 out of 5 stars

    Face Recognition not available on this device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished model, set it up and then it said "Face Recognition not available on this device". The Pro model has facial recognition and that is one of the reasons I chose it over the Air version. They should never have sent this to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IPAD PRO 6th

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad but I was not informed the iPad had debts and scratches.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hopefully 3rd times the charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two and were both covered in deep scratches, I just tried a third time because the price is good. Hopefully this new one is better. but from my experience they are carelessly packed and without much protection, very much a shame for such an expensive and otherwise value rich product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fair the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect iPad good quality, fast delivery and packaging worth the price, and also that you can trade in all devices

    I would recommend this to a friend
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