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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.2 out of 5 stars with 122 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished 12.9-Inch iPad Pro for its performance, battery life, and processing speed. The condition and the price of the product are also appreciated by customers. However, some customers have expressed concerns about the screen quality, reporting scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 122 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This is a steal at $699

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a steal at $699! I ordered refurbished but got a brand new one in the original unopened Apple packaging. Absolutely unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly just like I was expecting it to and looks brand new

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Not bad, not the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got many scratches in the screen, some marks in the button frame, and I had to come back to the store because I wasn’t able to turn on and set up the iPad, geek squad did something and activate it.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    Too many scratches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished with the category of best and expected not more than 1-2 scratches . Ot had a plenty of scratches and a dent innthe bank . Returned back .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I like this tablet!!! Is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 13 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made ipad 13inch M4. This is my second purchase. I love my first one and decided to get second one of the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use something concise and appealing, such as: “Bes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Write at least 50 characters. For example: “I absolutely love this product! The design is sleek, the performance is outstanding, and it exceeds all my expectations. Highly recommend!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad, woks great, looks new. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Used i pad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine for a used I pad, will see what happens after a few more uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I haven’t had any issues it is slightly heavy for one hand use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listing shows that this is a fifth generation iPad Pro with the M1 chip in the new micro LED display. They sent me a 4th generation iPad and were not able to resolve the issue and get me the correct item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Durable. Very nice on the hand. Very bright also

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition as bestbuy promise on there item detail. Low price and quality item

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and good price is worth it to buy and was 5 generations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was so happy with it. Thank you, Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not live without this iPad, best purchase ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase no regrets I got this for my ticktock and travel works pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, works well… No issues..Enjoy it… coolz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not good for on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase looks amazing only thing I noticed is that it died really fast still cheaper even after having that fixed would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Check your hardware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb model came with a cracked screen. Check your refurb models. BestBuy took care of everything though.

    I would recommend this to a friend
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