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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 123 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished 12.9-Inch iPad Pro for its performance, battery life, and processing speed. The condition and the price of the product are also appreciated by customers. However, some customers have expressed concerns about the screen quality, reporting scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 123 reviews
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase no regrets I got this for my ticktock and travel works pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPad Pro 2021

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great product! I particularly use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what I need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for what I need it for. I like it great purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Great deal - refurbished is the way to go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad 12.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That iPad it’s really working perfect not complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick response quality is super good and the screen size is a huge plus. The audio is super loud and clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money Not a great battery champ. Good size for media consumption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality , like Brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall quality. It looks like brand new iPad. Except they gave me old charger and not the Apple charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pad is working really good me It has lots of storage and I like how I can attach extra screen with it to have bigger display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reading, entertainment device, love my iPad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my iPad as my reading device and web surfing and beyond. I don't really use it for anything much other than those use but i feel who needs a kindle reading device for example, when you have this one. Great device for everyday use great for example for watching movies as well. I thoroughly enjoy and love my iPad. I am thinking about getting small iPhone becasue I no longer feel I need a big phone, I just need my iPad around that's all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad nice big screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad has a nice large screen. Perfect for on the go and travel. Great buy and great additoon to my house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and Switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a Gen 4 iPad when this clearly shows the stats and model number of a Gen 5. When I called to ask them to exchange for the correct model they sent me on a wild goose chase to my local Best Buy, who in turn told me they can’t help me and they don’t know why I was sent there. I called customer service later that day and told them I’d keep it if they gave an appropriate discount and they declined. When I asked how to return it, they said go to the store. When I went to the store, they told me I have to return it via mail online. Then I contacted customer service and they told me if I mail it in, it will just be sent directly back to me from UPS and to go back to the store to return it. Talk about horrible customer service. I feel like a ping-pong ball and this THEIR mistake. Customers shouldn’t be treated this way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just as advertised. Everything works and no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and grafics are amazing. The sound quality is impresive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality at an amazing price. I’d suggest everyone to get one of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad you need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for watching movies and space you need to do all of your work. Split the screen and enough room to do parallel activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome IPad, I bought it for my wife she she can work on quilting website with enough room for being creative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fuego ipad would absolutely recommend if you get it refurb on ebay for like sub 575

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, came on time, still have to open and look itnover

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Screen scratches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen had too many big scratches I returned it.

    No, I would not recommend this to a friend