Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $1,099.00

Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the Geek Squad Certified Refurbished 12.9-Inch iPad Pro with Wi-Fi - 128GB highly for its overall performance and excellent condition upon arrival. Many are pleased with the battery life and powerful processor speed. However, some customers have noted minor scratches on the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-46 of 46 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple refurbished

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pad pro is Like new, no scratches or dents. Good price

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Arrived damaged

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit had big abrasions on the chassis, as if someone took an angle grinder to the edges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Face Recognition not available on this device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished model, set it up and then it said "Face Recognition not available on this device". The Pro model has facial recognition and that is one of the reasons I chose it over the Air version. They should never have sent this to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hopefully 3rd times the charm

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two and were both covered in deep scratches, I just tried a third time because the price is good. Hopefully this new one is better. but from my experience they are carelessly packed and without much protection, very much a shame for such an expensive and otherwise value rich product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IPAD PRO 6th

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad but I was not informed the iPad had debts and scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Fair the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect iPad good quality, fast delivery and packaging worth the price, and also that you can trade in all devices

    I would recommend this to a friend
Sponsored