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Customer Ratings & Reviews

Your price for this item is $609.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.3 out of 5 stars with 34 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the ample storage capacity of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro, noting its value and speed. The excellent condition of the refurbished iPads is also frequently praised, with many reporting that they appear as good as new.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Rated 4 out of 5 stars

    Wrong charging cord but great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Easy set up. Sent me wrong charger cord otherwise 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for refurbished decibel better than expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good experience overall. Does what I got it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad I ever have. Large display makes it excellent for entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset to have on board for work and pleasure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project! My teen daughter loves it! I give her as a HS graduation present.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! I ORDERED THE LASTEST MODEL AND BEST BUY SENT ME A 2ND GENERATION. MY CHRISTMAS WAS RUINED AND THE CUSTOMER SERVICE ON THE PHONE WERE HORRIBLE! ***ALSO PLEASE NOTE THEY WILL NOT TAKE RETURNS IN THE STORE ON THIS ITEM

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It foes it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop I am very happy with my apple purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the atention good service thenks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks 100% new. So far so good. I love the deal and will look for more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Latest Model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a 5th Gen, but they listed as a 6th Gen. It also came without a charger, just a short USB-C cable. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrong item not good service!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great IPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it is compared to my 2018 model and the colors are more brilliant .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for school, graphic design, video games (you can pair joycons), and planning. It works so well and helps me in so many ways!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not so refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a new purchase I haven't used it a lot.,but already the keyboard freezes and doesn't respond to the characters struck

    No, I would not recommend this to a friend
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