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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.1 out of 5 stars with 27 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Geek Squad Certified Refurbished 12.9-Inch iPad Pro with Wi-Fi - 512GB, praising its Wi-Fi connectivity and storage capacity. Many customers appreciate the convenience of having Wi-Fi on the iPad Pro, allowing them to connect to the internet from anywhere. The 512GB of storage is also a major selling point, with customers expressing satisfaction that they have more than enough space for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Great deal

    Rated 5 out of 5 stars

    I'm happy with my purchse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i took a chance on the refurbished item... besides the original box everything came in excelent condition and i got a good use for it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good condition, some light scratches on screen and a gash on the bezel but during usage it is unnoticeable. The “housing” condition was pretty much 9/10 so that was nice. Tablet seems to perform just fine and the price is pretty good for the storage. I love having a tablet though it’s mostly for convenience and can’t justify full price for the pro line, so this is a great alternative, still quite the splurge for what I use it for though, but it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage, Wi-fi

    Rated 5 out of 5 stars

    Apple the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mighty 512 gb is awesome and fast for what l need for

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Perfect Ipad.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Ipad with long battery life and a sleek look. I haven't bought a book to write on ever since I got this. It is perfect for college.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Wi-fi

    Rated 5 out of 5 stars

    Great asset to have on board for work and pleasure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project! My teen daughter loves it! I give her as a HS graduation present.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this iPad Pro! My last iPad couldn't keep up with my drawing motions anymore. This one is so fast and the storage is wonderful! And the screen size is incredible!

    I would recommend this to a friend
  • Cons mentioned:
    Dirty, Generic

    Rated 1 out of 5 stars

    Not "refurbished", It's Used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 12.9 iPad Pro with scratches on both the front and back. Packaging kept the item safe but very generic, the charging brick was not one that should have come with this product at all and was dirty with spilled liquid of some kind on it without even trying to be cleaned. Not only this but a black generic cord. I will never try a refurbished product through Best Buy again if this is what they call "refurbished". To me that is called lying, just call it what it is BB, ..... Used!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great deal

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished ipad pro (5th generation) 12.9 522gb is a great deal. My ipad artived niceky oavked? Clean with no scratches and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Charger, Generation

    Rated 3 out of 5 stars

    Not Latest Model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a 5th Gen, but they listed as a 6th Gen. It also came without a charger, just a short USB-C cable. Returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet was in almost perfect condition besides a tiny little crack on the display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully satisfied with refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered refurbished one and it looks like brand new and clean. Working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is like new, comes in a generic box , bubble wrap, with generic charger and cord,the only thing is the battery drains faster than my new iPad. Maybe because it’s refurbished? Overall, a great product and worth the expense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good experience overall. Does what I got it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad I ever have. Large display makes it excellent for entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect for what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad was in exceptional condition. Works great and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE NEW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad. This is a like new tablet. It didn’t come in the original box but it was well packaged and came with a charge cable and adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new, and I saved $400. I didn’t realize what I was missing using my old iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem: Earlier version screen too dim to be useful outdoors. Solved: Higher NITS allows the viewing of various content in bright sunlight. Bonus: Fast Cons: Battery life could be better. Cause? Higher resolution screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! I ORDERED THE LASTEST MODEL AND BEST BUY SENT ME A 2ND GENERATION. MY CHRISTMAS WAS RUINED AND THE CUSTOMER SERVICE ON THE PHONE WERE HORRIBLE! ***ALSO PLEASE NOTE THEY WILL NOT TAKE RETURNS IN THE STORE ON THIS ITEM

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It foes it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop I am very happy with my apple purchase

    I would recommend this to a friend