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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 748 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, price, battery life, comfort, and condition of the Geek Squad Certified Refurbished AirPods (3rd generation). They appreciate the excellent sound quality, reasonable price, long battery life, comfortable fit, and the fact that they are refurbished but in excellent condition. However, some customers have concerns about the fit, connectivity, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 748 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pay for discount.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. But with these items you have to clean them when you recieve. Pretty nasty but they had ear wax or dirt. But did a full clean. Also they are tied into another icloud so they werent factory reset. I had to return a pair cause it was still attached to an icloud. Still worked but couldnt take it off their account. But overall product will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice AirPods and very comfortable I will recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Be mindful of the ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears so bad. I dont really care for this shape or whatever they did differently, but the sound is amazing per usual.8/10

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredibly powerful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small buds is so powerful and durable! I dropped it so many times and never change the sound. I accidentally put it in my laundry into the dryer and men, still very good and never change a thing still the sound! I just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those headphones. Exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice they are working so good best ones yet I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear Buds?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Wish I had gotten the Pro, but these are a great back up pair that I am not as afraid to wear out an about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refurbished product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fits comfortably, got exactly what I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely best AirPods ever had. I have had all the geenerations

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    STILL CONNECTED TO PREVIOUS OWNER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 stars because they were still connected to the previous owner! My boo misplaced one @ work & was unable to locate the pod because of this reason. They did not to want to replace the pod or give me a new pair. However, after contacting bestbuy 5 times— I got a nice lady who offered help and replaced the AirPods Pro’s with new ones that are not connected to someone else’s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfection, at an incredible price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could tell the box was used a bit, but who cares? The actual case and AirPods are in excellent condition. They seem brand new and have had no issues thus far. Definitely one of the best purchases I’ve ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I was affraid of buying refurbished things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gen 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Geek Squad certified and works very well with my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    certified refurbished airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!! well worth the price and delivered on time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earbud broken one work soo have one airpod I’m working with If I would have buy brand new it probably would have worked better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! I’m so glad I got them they work very nicely.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they original ones fit well in my ears and the buds with different sizes make my ears hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can't Lose...Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a selection of earphones - but new phone needed wireless source. Not sure I'd like, I bought refurbished and it was a stupendous value! Got 6 months of Apple Music, 3 months of Apple TV and Apple News.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly fine no problems at all highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, quick store pick when ordering online.

    I would recommend this to a friend