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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 748 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, price, battery life, comfort, and condition of the Geek Squad Certified Refurbished AirPods (3rd generation). They appreciate the excellent sound quality, reasonable price, long battery life, comfortable fit, and the fact that they are refurbished but in excellent condition. However, some customers have concerns about the fit, connectivity, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 748 reviews
  • Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods for noise cancellation are the best I can mow my yard have a man and it is crystal clear to the music. I’m listening to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Perfect condition, great Airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refurbished or open-biox products can sometimes be a roll of the dice, butbive had good luck with Best Buy Geek Squad refurbished/certified products so far. These Airpods were no exception — although they arrived in a no descript box without any of the original Apple packaging, they looked and worked like new. And compared to my old 1st-geneation Airpods, these newer 3rd-gen models have, so far, had much-improved battery life and proven to be a bit less buggy with staying connected to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ok quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, but one pod broke in 3 months. would recommend buying new one not refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a good 2 years with heavy use and I use my pods all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    AirPods Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, 100% recommended very good conditions, I received the product practically new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Works great. Not properly wiped.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work as good as new. However I don’t think they were wiped properly because the previous owners Apple ID occasionally shows up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much satisfied at a reasonable price good quality and sounds excellent will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Received What I Believe to be Fake Airpods 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a set of Airpods 3 that did not match the serial number on the box. The Airpods have a serial number on the case and the earbuds themselves. Those two matched. They did not match the serial number on the box. I am not impressed with this, as I assume I received fake Airpods from a scammer who did this return originally to Best Buy. I bought a pair of brand new Airpods 3 from a competitor of Best Buy and this is my review for real Airpods 3: I returned these too, unfortunately. The sound was INCREDIBLE compared to Airpods 2. But, unlike the Airpods 2, the Airpods 3 repeatedly fell out of my ears. The head of the earbud felt too large for my ear canal. It never felt secure. Once I did serious movement they would just straight up fall out of my ears. Made worse with any moisture like minor sweat. The redesign is much worse than the Airpods 2 for my ears. The Airpods 2 fit perfectly in my ears and rarely fell out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good . Work good.. refurbished, can't tell a difference

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality , great on battery , they work pretty well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound! Well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great! The only downside was they were still linked to the previous owner. Otherwise would have been 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still works years later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! Exactly like they were just out the box

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Singha

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system, It connected to apple phone nicely. I love this Air Pods very much because of it's quality.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will keep a pair of these on deck. I can’t do none without my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were perfect, I really like the fit and the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like new for cheaper. Score!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new. Microphone pickup is great, good quality of layered sound comes through. Good range when using at home, couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound small and compact and easily connected to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are mix match but great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ear pods. I work out a lot and they hold up to the description not to mention being washed a couple times. Fit my ears well and sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High Quality Airpod 3rd generation from Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset from Apple (Airpod 3rd Generation). Like the quality of sound and noise cancellation was too good. I bought the certified refurbished one. Its worth the money. Highly recommended.

    I would recommend this to a friend