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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 358 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods 4 sound quality, battery life, and comfortable fit. Many customers find the condition of the refurbished product to be like new and appreciate their portability. However, some customers have experienced connectivity issues. A few customers have also noted that the product may not include all expected accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 358 reviews
  • Rated 2 out of 5 stars

    Price , complete product, battery charger , econom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt come with a charger! I dont know what kind of charger i have to use because the hole is bigger than the regular ! It ‘s not worth the buying! You save 30.00$ and you have to spend 25.00$ on the charger anyway! Not worth the saving

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods Arrived Dirty.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I ordered was dirty upon arrival. There is ear wax in the headphones. I’ve called customer support and the only resolution for this issue is to just return them. It is disgusting and quite frankly unacceptable for an item that is certified to be refurbished and in like new condition to arrive to a customer with another person’s bodily secretions on it. It is even worse that the customer support team really doesn’t seem to care that this happened, offering only an “I’m sorry” and “You’re within the return timeframe, just take it to your local store and exchange it. “

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is very bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging box is like garbage. The earphones I received have been opened. There are many scratches inside. There is no manual. New earphones should have a new plastic cover, but this one does not have one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPod 4 suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get complaints that whoever I’m on the phone with cannot hear me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding earphones for comfortable use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods 4 sound great and are perfect for wearing for long durations as they are not air tight and thus do not cause irritation. If noise cancellation is not a must for you and you need a well tuned earphone, this is great. Battery life was good. Features like play-puase, assistant trigger do not work on Android if you are planning to use them with Andriod phone, the cost is not worth it. Otherwise great product from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good refurbished purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPod 4s. They are so small and discrete especially when working and multitasking at work. They are easy to clean and stay in without making my ears hurt with good sound quality. I can usually go almost two full days without having to recharge them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as expected from Apple. Sound quality is good and fit is comfortable- at least in my big ears. This is my second pair, however the connectivity is lacking at times on the Pro2 and disconnects regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Apple EarPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a pair of refurbished Apple EarPods from Best Buy, and I’m honestly impressed. The packaging was simple but clean, and the EarPods looked almost brand new no visible scratches or signs of wear. Sound quality is just like the original ones: clear mids and highs, decent bass, and great for calls or casual music listening. I was a little hesitant buying refurbished, but these work flawlessly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pods for the comfort and being able to hear the environment around me. I do wish they would stay put better so you could bend, etc with more confidence. The battery life is also pretty so so though the case is small and easy to carry so you get to recharge on the go. If you're in a sedentary office environment they would be great, for anything where you're active not so good as they will fall out and are so small and light its easy not to even notice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. comfortable, and very portable due to its small size. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic! Work like new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpods no problems what so ever they fit in ears perfectly!! Great quailty sound good for the value an easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality for it's price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked that these cost as little as they do. Bought these as a birthday gift and they work great. Good sound quality and battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good Airpods. I needed one but could not afford a new one so bought this used airpods way cheaper than the new ones and am very satisfied with it. It works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to get the refurbished version, but I don’t regret it. It came in the original box, they were charge and working. I connected to the phone without any issues and the sound is really good. They hold charge very well. Overall there are not issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these have been my favorite AirPods. They block out noise really well, and the battery life is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good recommended good sound and a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Enjoying!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly enjoying my new Apple iPods. As someone new to this style, I was initially underestimating the pods’ ability to stay in place. They adhere securely to your ear, providing a comfortable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good buds good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. Fit great and sound awesome definitely a benchmark for how ear buds should sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its deliver crisp audio, reliable Bluetooth performance, and effortless pairing across Apple devices. They’re lightweight, comfortable for long use, and excellent for clear call quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality, comfort, sound quality, and has a nice comfortable secure fit! Noise cancelling is the best and main feature I wanted! Battery life is a plus to be so small it takes little to no time to charge and the charge lasts up to 3 days without being charged again!

    I would recommend this to a friend