Main Content

Customer Ratings & Reviews

$116.99
Save $13
Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 379 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished AirPods 4 sound quality, battery life, fit, and comfort. Many reviewers find the condition of the refurbished product to be like new and appreciate their portability. However, some customers have experienced connectivity issues. A few reviewers noted that the product did not include all expected accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 379 reviews
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its work good i love it i i wont buy it again its not bad at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool AirPods but sound had a bit problems but I would buy again they were packed in the original box

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price , complete product, battery charger , econom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt come with a charger! I dont know what kind of charger i have to use because the hole is bigger than the regular ! It ‘s not worth the buying! You save 30.00$ and you have to spend 25.00$ on the charger anyway! Not worth the saving

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods Arrived Dirty.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I ordered was dirty upon arrival. There is ear wax in the headphones. I’ve called customer support and the only resolution for this issue is to just return them. It is disgusting and quite frankly unacceptable for an item that is certified to be refurbished and in like new condition to arrive to a customer with another person’s bodily secretions on it. It is even worse that the customer support team really doesn’t seem to care that this happened, offering only an “I’m sorry” and “You’re within the return timeframe, just take it to your local store and exchange it. “

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is very bad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging box is like garbage. The earphones I received have been opened. There are many scratches inside. There is no manual. New earphones should have a new plastic cover, but this one does not have one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and very comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with these earbuds. The sound quality is excellent, with clear bass and a well-balanced overall sound. They are very comfortable, even after wearing them for several hours. The connection with my iPhone is fast and stable, and the battery life is solid. The charging case is convenient and easy to carry. Definitely a great purchase and highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPod 4 suck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get complaints that whoever I’m on the phone with cannot hear me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding earphones for comfortable use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods 4 sound great and are perfect for wearing for long durations as they are not air tight and thus do not cause irritation. If noise cancellation is not a must for you and you need a well tuned earphone, this is great. Battery life was good. Features like play-puase, assistant trigger do not work on Android if you are planning to use them with Andriod phone, the cost is not worth it. Otherwise great product from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good refurbished purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPod 4s. They are so small and discrete especially when working and multitasking at work. They are easy to clean and stay in without making my ears hurt with good sound quality. I can usually go almost two full days without having to recharge them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as expected from Apple. Sound quality is good and fit is comfortable- at least in my big ears. This is my second pair, however the connectivity is lacking at times on the Pro2 and disconnects regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Apple EarPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a pair of refurbished Apple EarPods from Best Buy, and I’m honestly impressed. The packaging was simple but clean, and the EarPods looked almost brand new no visible scratches or signs of wear. Sound quality is just like the original ones: clear mids and highs, decent bass, and great for calls or casual music listening. I was a little hesitant buying refurbished, but these work flawlessly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio. I love the noise cancellation and long battery life. So happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pods for the comfort and being able to hear the environment around me. I do wish they would stay put better so you could bend, etc with more confidence. The battery life is also pretty so so though the case is small and easy to carry so you get to recharge on the go. If you're in a sedentary office environment they would be great, for anything where you're active not so good as they will fall out and are so small and light its easy not to even notice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. comfortable, and very portable due to its small size. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic earplugs. Gets the job done. Fit perfectly. Good audio.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic! Work like new

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpods no problems what so ever they fit in ears perfectly!! Great quailty sound good for the value an easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality for it's price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked that these cost as little as they do. Bought these as a birthday gift and they work great. Good sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to get the refurbished version, but I don’t regret it. It came in the original box, they were charge and working. I connected to the phone without any issues and the sound is really good. They hold charge very well. Overall there are not issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good Airpods. I needed one but could not afford a new one so bought this used airpods way cheaper than the new ones and am very satisfied with it. It works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these have been my favorite AirPods. They block out noise really well, and the battery life is excellent!

    I would recommend this to a friend
Sponsored