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Customer Ratings & Reviews

$174.99
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Comp. Value: $179.99

Customer reviews

Rating 4.4 out of 5 stars with 434 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality of the Geek Squad Certified Refurbished AirPods 4, along with the long battery life and comfortable fit. Many are pleased with the excellent condition of the refurbished product and its reliable connectivity. The primary concern expressed is the inconvenience of not having volume controls directly on the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 434 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than I thought love the noice cancelling I work at a club with loud music and it works awesome with this feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality noise cancellation works great. Great product overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPod 4 with noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation… can’t hear nothing but the music and the bass is on point!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice!!! Sound is clear and everything was like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just as good as new. My brother got some new ones and I got the refurbished ones and they’re the same!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product without scratches, literally new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods 4s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience buying from them very quick shipping and very good quality when it said refurbished it should have said new cause these are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m am so satisfied with my purchase. Everything thing I read up on them matches up to it. I highly recommend this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad failed - these are locked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods kept saying setup incomplete and we could never use the find my feature. We thought it was a bug, but unfortunately it turned out that these were still tied to the previous owner's Apple Account and we are now beyond our return window and neither Best Buy nor Apple will help us. The previous owner can track our every move so we have no choice but to throw these out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    What a let down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction was disappointing. The comfort of the product fails to live to Apple standards. Not having volume controls on the ear buds is frustrating and the mute button on the lower stem of the ear buds are a poor design.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    EarPod or Earbug?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good on its 2 weeks use. But on the 3rd week there are weird noises on the item. Sometimes I couldn’t hear but most of the time a noisy sound is heard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Earwax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try them out but had earwax in one of the buds. Returned same day they arrived.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send me used earbud,when i open my box is already open,so dispointed!!! I should don’t believe best buy anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4 refurbished by geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and got in next packaging which looks like from the garbage after 20 years of using, no any charging wire for airpods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Unbeatable Quality and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely blown away by my Apple Geek Squad Certified Refurbished AirPods 4 with Active Noise Cancellation! Honestly, these AirPods feel brand new and the sound quality is top-notch. The active noise cancellation works like a charm—it's incredible how it cancels out everything around me, letting me fully immerse in my music, podcasts, or calls without distractions. The sleek white design is as stylish as ever, and the fit is comfortable for hours of use. I was initially a little hesitant about buying refurbished, but the Geek Squad certification gave me complete peace of mind. Everything works perfectly—battery life is impressive, and the connectivity is seamless. I’m so happy with this purchase and would highly recommend these AirPods to anyone looking for high-quality sound at a great value. Definitely an upgrade worth making!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods 4 ANC on budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a refurbished pair of AirPods 4 with ANC from Best Buy, and I’m pleasantly impressed. Right out of the box they worked perfectly — everything felt solid and functional, and they paired quickly with my iPhone. The fit is comfortable and secure, even during long listening sessions or on the go. The noise cancellation does a good job of cutting down background sound; in a busy house or during a commute I can actually relax and focus on music or podcasts. Sound quality feels rich and balanced, with clear vocals and decent bass for open-fit earbuds. I also like that the charging case supports USB-C (and wireless charging), and overall battery life is decent for day-to-day use. Choosing refurbished made the purchase feel like smart value — I got premium earbuds with ANC for a lower price, but without sacrificing the core performance. All in all, I’m happy with the purchase and would recommend them to someone who wants new-generation AirPods features without paying full price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Very Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these earbuds daily, and I'm really impressed. The sound quality is crisp with solid bass, and the noise isolation is better than I expected for the size. They fit comfortably in my ears and stay in place even when I'm moving around. The battery life is reliable, and the charging case is very convenient. Overall, these earbuds feel high-quality and work perfectly for calls, music, and workouts. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods 4 (Geek Squad Certified Refurbished)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality: Customers consistently praise the crisp, clear audio and powerful bass. Many mention that the sound rivals brand-new models 2. Active Noise Cancellation (ANC): The ANC feature is highly effective, making these AirPods ideal for commuting, working, or relaxing in noisy environments 2. Comfort & Fit: The updated design offers a more secure and comfortable fit, even for extended wear. Users with larger ears found them especially accommodating 2. Battery Life: Most users report 6+ hours of use on a single charge, with fast charging via USB-C 2. Value for Money: At around $109.99 (often discounted to $99.99 or lower).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great compromise between AirPod Pros and AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work excellent! I use them daily. The shake head feature works well and allows me to disregard notifications when I’m trying to listen to something. The active noise cancelling is not on par with the pros or the max, but it’s pretty good. The ability to quiet what I’m listening to when someone is talking to me is cool, but if I start singing along to a song, or laugh at a funny part in a book, it dims what I am still listening to. Wireless charging, the built in speaker on the case, and usbc port were added bonuses as well. The battery life on these is awesome as well. They’ve never died on me. As one who has both the max and these, I use these more daily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sple AirPods are a strong contender in the wireless earbud market, offering excellent sound quality, comfort, and reliable connectivity. While there are minor drawbacks in noise cancellation and case design, these do not significantly detract from the overall experience. They are a worthwhile option for casual users, particularly when purchased at a discounted price.

    I would recommend this to a friend
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