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Customer Ratings & Reviews

$489.99
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Comp. Value: $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1196 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,196 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    So Fresh & Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect seamlessly, they’re very stylish, comfortable, and the noise cancellation feature is awesome. I just think that they are a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product still good as use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great is made by Apple, Apple makes the best headphones for everybody and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great but loose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. By far the best noise canceling headphones I have ever tried. The only issue is they fall off my head very easily

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great Condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works really well! Was also in great condition! Only issue I have is the airpods are still connected to the previous owners iCloud and I cannot remove them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Just Do It!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very! Good Sound!! I'm Happy I finally bought the Headphones. The only minor things is wearing them for a long periods of time outside if that, great investment!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good present!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend likes these headphones. The transparency mode is very cool! You can sort of ease drop on people. They felt heavy to me but he didn’t mind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The quality is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is so good I love it so much I love all the different color it sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good looking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love the audio and how it looks. Only 4 stars because the case is big and you can’t fold them. And mostly because in the airplane I thought they will completely cancel all the noise but it’s a small difference between these and my AirPods Pro

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Bought used, saved money, excellent purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone as a gift, received the package on time and it was in the original box in a mint condition. I couldn’t find any signs of use on it. My wife have been using it for the last six months and ahe is so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    AirPod Max ICloud account still attached.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod Max: Overall a good experience, still not clear on what “Certified Refurbished” means as the product arrived in clearly used condition. The biggest issue for me is a privacy issues, the AirPod Max is still tied to the original owners ICloud account and there no way to reset it. I “assumed” that Certified Refurbished meant a COMPLETE factory reset and that is not the correct in this case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods max review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product very comfortable the sound quality is amazing and the noise cancellation future works well as well as transparent hearing 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Air pods pro max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them and was wondering if it would be a scam. When I opened them, they looked brand new and didn’t have any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    AP max refurbished.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great stills looks like new and at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. These were a good price, and are good headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    More amazing than i expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic noise cancelling, awesome transparency mode, battery life is great. No complaints with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Sound rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy but the sound is amazing. If lost can find them on ur apple app

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and long battery life! Absolutely impressed with the quality and ahocked it took me so long to make the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound greatand they arrived in great condition but sometimes the case won’t fully close with the headphones inside.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, for refurbished looks new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty nervous about buying a refurbished product, fearing I’d get some scratched-up AirPods Max with obvious wear. But when they arrived, I was shocked at how pristine they were—looked brand new! They even came in the original box. And they work perfectly. I’m really glad I took the plunge!

    I would recommend this to a friend