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Customer Ratings & Reviews

$489.99
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Comp. Value: $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1196 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,196 reviews
  • Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones refurbished and they are just like I bought them new from the apple store. It was my first ever refurbished purchase and I was skeptical at first. No problems and I’ve had them a year already! They also came with an existing apple care warranty from the previous owner that transferred to me for an additional 10 months!! Great purchase. I also get the geek squad protection for every purchase just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Noise cancellation is awesome and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Airpods max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the structures of the headphone look great. It is comfy and simple to carry, and mostly the sound quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely high-quality refurbished item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with Best Buy‘s refurbished AirPods max. They appeared as if they were new and are thousand percent authentic. They have been tested fully and a few months later I couldn’t be happier. Highest recommendation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Multi Use / Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality & fit I really enjoy the sleek design & the fact that i can add different color covers & cases to add to my esthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Insane !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These literally look like they came straight out of the box lol untouched and luxurious. I’m obsessed , Only downside was that it doesn’t come with original box but that’s more likely the case for refurbished items. If you are looking to get AirPod maxes for the low I suggest you get it refurbished from the one and only Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and battery life lasts. Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was in perfectly condition and I did not have any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AirPods pro max. The sound is incredible and the battery life is wonderful. If you’re interested in upgrading please get these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, came in and they were looking like new product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Teen birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best, headphones ever!!!!!! Noise cancellation works perfectly. Very comfortable on the ears and the color is so adorable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Refurbished AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely package and clean. The AirPods produce great sound and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE THEM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so comfortable and have amazing sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the fit, comfort, and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great deal. Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these specifically for vacation. Great at sounding out background noise and last throughout 7 hour flight.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    This is Apple TV machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If what you want is true music appreciation, don't buy it. When connected to an iPhone or iPad via Bluetooth, the volume is not that loud. I was honestly disappointed. Even if you turn up the volume to maximum, you won't be impressed. But if you connect it to Apple TV (not the app) you will have a new experience. The volume is plentiful and you can hear Dolby and spatial sound. So I am using these headphones with my Apple TV machine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the best purchase i've made in a while; great headphones, amazing sound and the color is everything!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation which was great for the plane ride. The fit over the ears was none invasive and comfort was first class.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality and long battery life. Recommend to those that prefer a great noise reduction experience and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this refurbished and it game like a brand new product and its amazing especially for the price i got it at

    I would recommend this to a friend