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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,178 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really loved these! Would definitely recommend the sound quality is so good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and I love the noise cancelling feature of the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect. Brand new and work great. I recommend to save yourself tnat $$

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Essential

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Works perfectly with Apple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loveeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, now running into issues pairing to device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 recommend for loud environments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best noise cancelling headphones I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, quality the best I loved it apple! I’m recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. It has some knicks on it :( wish it was more accurate. It was a gift so when they opened it, it’s already too late to return.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beat out all the Beats and Airpods I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad i bought them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case came slightly dusty but nothing a wipe couldn’t get off. everything else was very clean and looked brand new and so far they work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished AirPod max review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, came without any cosmetic defects. Recommended if you want to save some bucks!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    apple airmax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are not loud enough. the noise cancelation does not cancel all the noise out I can still hear others .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Cans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while 2 get them but overall pleased with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, not so comfy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. However the headphones are a bit tight on the head. So wearing for long durations gets uncomfortable rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my airpod maxes and I’m so a happy I bought them refurbished instead of brand new. Saving a bit of money for the same exact thing is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever had. So happy with it. It was the right decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Authentic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! Authentic. The white were a little dirty as well as the box pretty beat, but product good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max Refurbished Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging, everything works great! Fast delivery as well, very happy with my order

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipped me one not refurbished by Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be an amazing product but the set that I was shipped was not actually refurbished by Geek Squad as advertised. I was surprised when the box was sticky, dirty, and has masking tape in it. When unboxed I noticed that the lightning cable was missing. The condition of the headphones seemed decent (only two very small scratches) at first glance. When I went to pair it to my phone it showed that they were still paired to the previous owner’s Apple ID!!! Not only that, but their name was etched into the headphones. Shocking and certainly not the kind of quality control that I would expect from a device that was certified to be refurbished by Geek Squad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in perfect condition but there are a bunch of scratches and had a strange odor.

    I would recommend this to a friend
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