Customer Ratings & Reviews

I was a bit skeptical about buying refurbished, but these Apple Geek Squad Refurbished AirPods Max in Sky Blue completely blew me away. From the moment I unboxed them, I could tell they were handled with care. The condition is genuinely excellent with no scratches, scuffs, or signs of wear. They look and feel brand new. The Sky Blue finish is absolutely stunning. It adds a unique pop of personality without being too loud. I’ve gotten compliments wearing them. The Lightning charging port works flawlessly. Charging is fast and reliable, and the battery life holds up beautifully. I can go days without needing a recharge. Premium Sound, Premium Feel The audio quality is everything you’d expect from AirPods Max.The ear cushions and headband are plush and comfortable for long listening. If you’re on the fence about going refurbished, don’t be. These Geek Squad Certified Refurbished AirPods Max are a fantastic deal.

These are the best headphones I have ever purchased and worth every penny (especially at the renewed price). Four best things about them. 1. Comfort, the cushions breath well, are soft and roomy which makes them great for long listening sessions 2. Sound stage is expansive and rich even without the spatialized virtual surround sound on 3. Transparency mode is the best I have experienced, it really helps to not feel isolated when wearing full headphones 4. Analog feeling volume knob is perfect! Spatialized audio, noise cancelling, and auto pause/play are all also fantastic. Only negative is the weight and easy to scratch/dent ear cups but take good care of them and I’m sure they will last years. Buy these, they are great!

Yes, these are expensive. What you get for your money is extremely high quality, amazing sound, and seamless integration with all your Apple products. These sound fantastic and immersive. With Apple’s Spatial sound, they can really create an unbelievable audio experience. Noise cancelation was my main reason for buying these. For flights, mowing the lawn, or uninterrupted focus at work; the noise cancelation is incredible. On the other hand, “transparency mode” is phenomenal. When active, you can carry on conversations and hear everything around you as if they are no there at all. The Airpods Max are very comfortable, but like all over-the-head designs, time is the enemy. After a long time, they all start to hurt the top of my head. These do not fold up much, so you’ll need ample space in your bag or backpack if you intend to travel with them. My only gripe is the button placement. Nearly every time I adjust the headphones while putting them on or taking them off, I manage to hit one or both buttons. However, that is a very small complaint for an otherwise amazing product.

I recently purchased refurbished Apple AirPods Max through Geek Squad, and I couldn’t be happier with the experience. The product arrived in excellent condition, performing just like new, with top-tier sound quality and comfort. What truly stood out was the exceptional service provided by Geek Squad. From the moment of purchase to delivery, everything was smooth, professional, and reliable. Their attention to detail and customer care made the entire process stress-free and enjoyable. I highly recommend both the AirPods Max and Geek Squad’s refurbished program. You get premium quality at the best possible price, backed by outstanding service. Five stars all the way!

I bought used black AirPods Max and they work perfectly. No issues at all – excellent sound, great noise cancellation, and very comfortable for long use. Battery life is strong, and build quality feels premium. Honestly, they feel and perform just like new, making this purchase a fantastic deal overall.

I used to hate these until I used them. The features they have are far better than any other over-ear headphones. I'm happier with the sound of these over Bose and Sony. The design has grown on me. Be careful if you use these for the gym since sweat is commonly known to break them. I had a pair replaced already, but it didn't cost me a thing since I have total tech. The fact that they never turn off is annoying but I don't worry about them being dead. I don't always put them in their case either. I just plug them in when I have been using them for a few days. My usage is at the gym for 2 hours a day and then at home some. I'm sure others use them more often. The only PROBLEM is since these are refurbished the Find My app will say the parts are mismatched. I am working on getting this fix by Best Buy or Apple. Also, my are out of the Apple Care range. The refurbished Airpods Pro gave me time to buy Apple Care on them. I prefer that over the Total Tech coverage since it's faster to get a replacement and I don't have to drive to the store. Also, I have an iPhone, Mac, and Apple TV so the switching between devices is amazing. Watching a movie late at night while others are sleeping is a major plus.

Ordered on Black Friday and it said the shipping will take for about 7 days but it arrived 3 days early which I love! The headphones look brand new, they connected to my phone right away and sound great. I was worries buying refurbished product that it won't be in a good shape because let's be honest throwing 400 dollars for something in a bad shape isn't fun but the headphones are great! Not a single scratch, case is nice and clean. 100% worth it and I saved at least $150 which is good for me.

The AirPods Max offer a luxurious design with high-quality materials and advanced sound features. With their custom drivers, Active Noise Cancellation, and spatial audio, these headphones deliver exceptional audio quality. Despite being heavier, the breathable mesh canopy ensures comfort, and the seamless integration with Apple ecosystems enhances user experience. Priced at the premium end, the AirPods Max are ideal for audiophiles who prioritize unmatched sound and design elegance. Although the cost is high, the 4.5/5 rating reflects their superior performance, making them a worthwhile investment for Apple enthusiasts.

So, I finally got my hands on the highly anticipated Apple AirPods Max, and let me tell you, they did not disappoint. These over-ear headphones are a perfect blend of style and functionality. The build quality is top-notch, with a premium aluminum frame that feels sturdy yet lightweight on the head. Comfort-wise, they are winners too – the soft memory foam ear cups provide a cozy fit even during long listening sessions. As for sound quality, it's simply incredible. The Apple-designed dynamic driver delivers rich and detailed audio with balanced mids and highs and deep bass that doesn't overpower. Active noise cancellation works like a dream, effectively blocking out all unwanted external noise. And the transparency mode is handy when you need to be aware of your surroundings without taking off the headphones. Overall, while these are quite pricey, if you're an audiophile or someone who values impeccable design and performance in their headphones, I can confidently say that the AirPods Max are worth every penny.

the sound is perfect on these headphones. they are my go to for travel. the only reason i didn’t give it 5 stars is because i can only have them on for 2 hours before they start to give me a headache from how tight they are around my ears. that’s probably just my head shape though as i’ve always struggled with that issue in regards to over ears.

The AirPods Max are undeniably impressive in terms of sound quality and build. From the moment you slip them on, you’re greeted with rich, balanced audio that brings new life to your favorite tracks. The noise cancellation is top-notch, effectively cutting out ambient chatter and creating a personal audio oasis. The luxurious materials and sleek finish also give a sense of premium craftsmanship. However, as good as they sound, a few notable drawbacks can’t be overlooked. First and foremost, the battery life—around 20 hours—is respectable, but at this price point, I was hoping for something closer to 30 hours for longer travel or work sessions. Additionally, the headset feels a bit heavy on the head after extended use, which can become uncomfortable. Another nagging issue is the potential condensation build-up in the ear cups, which is surprising for a high-end product. It’s not something you’d expect from headphones in this class. The lack of a dedicated power button to turn them off completely is also frustrating, forcing you to rely on the case or trust their auto-sleep detection. Speaking of the case, the included pouch is more style than substance—it’s not nearly as protective or practical as it could be. In the end, if you can overlook these shortcomings, the AirPods Max still deliver a stellar listening experience. But for the price and prestige, it’s hard not to wish Apple had addressed these comfort and convenience issues more thoughtfully.

They are extremely comfortable, the sound quality is incredible. Yes its on the more expensive side but its better then 600 dollars . I would say it’s definitely worth the money !!!

The AirPods Max came in looking brand new like I wanted. Although there was some makeup on the earmuffs, but other than that the box and the headphones themselves were in excellent condition and sound amazing. The delivery was very short and was worth the small wait. Thank you BestBuy for the headphones, they are great!

Yes, they are expensive (buy the Best Buy certified refurb), but these are far superior to Bose QC 35, 45, and 700. When you press the button for transparency, you are in the middle of everything. One more press for noise cancellation, and you are back on your own island. They are comfortable to wear for a few hours at a time. I watched YouTube video review saying the person wore them for an entire day but I start to want a break after 3-4 hours. Yes, you need another $30 cable to use on an airplane and everyone thinks its silly to charge via Lightning. These are premium, and I'm sure those issues will be resolved in the next iteration. The case doesn't offer much protection either - you may opt for a third-party one when traveling.

Do not be afraid of buying refurbished. The head phones I received looked brand new. The sound quality, battery, and foam pads are all great. Best Buy provides a warranty as well - if you have any concerns or issues, your could return or exchange them. I did not have a need to so cannot comment on the process. These headphones work well with Apple products. I use them with a Macbook Pro, iPhone and iPad. I am not an audiophile, but these are the best headphones I have ever owned. I also appreciate the noise cancelling ability of the headphones. They do a pretty good job of blocking out background noises. Battery life is also pretty good. I usually only charge these about once a week. Depends on how often you use them of course.

Have these for abour a year now and I have to say these are the absolute best headphones for people who are part of the Apple ecosystem and have plenty of money to spend. After using these nearly every day while working and traveling I figured my experiences would help other people. Comfort 10/10 I have a big head and these are the only large headphones in this price range that I can wear for hours on end. The noise cancellation is good, it doesn’t feel like my head is so compressed it’s going to explode the way that some others do. The headphone cups are insanely plush, and far more comfortable than anything else I’ve work from Sony or Bose. Comfort and build quality are the highlights of the AirPods Max. Sound Quality 8/10 Atmos support out of the box is amazing, and now that Apple Music supports Atmos that is truly the killer feature, but not all mixes are equal. Poor Atmos mixing for tracks has led me to turn off Atmos, which requires going into settings, this needs to be easier. Additionally fully lossless audio is not available wirelessly, you must use the $30 apple lightning to 3.5mm. Value 6/10 At $550 these headphones should include everything you need. The case is cheap and marrs quickly, and it doesn’t protect the most fragile part of the headphone which is that headband. The mesh is durable but VERY thin, I don’t want it potentially coming in contact with other things I keep in my messenger bag like pens. I ended up buying a full case but that should have been included in the first place. Also replacement ear cups are $70, very steep, though the competition doesn’t offer any replacement. Again Apple does not include the 3.5mm to lighting cable, which is required to plug it in to… well anything else. Obviously I’ve kept these for a year and I love them for me, those omissions are annoying but you can regularly catch these for $100 off now. If you don’t need or want to plug in, and you don’t ever plan on letting your Maxs leave the house (a shame as they’re the best cans for flights in terms of comfort) then you’re set, otherwise you really need to buy a decent case (around $40-$60). These are excellent headphones for a very specific group of people, you have to own at least one Apple product, but you’ll get the most out of them when you you’re at least partially invested in the ecosystem. For all Android owners with no Apple products, don’t waste your time, there are better options at better price points, all the cool Apple stuff like Atmos doesn’t transfer over.

I love these headphones and they come in so many colors. they sound great even refurbished and they have no scratches.

I was very pleased with my purchase. I love the color, they had no scratches they look brand new. The sound is really good and I put them on and get lost in the music. The best part is I got an alert and I knew that was a sign for me to get them :) . I really do like them

Great sound and battery lasts very long time. They also look very cool !!!

Good sound for a wireless headset. The build is the best you will find in a headphone in this category. The ANC is okay but inferior to what you find on Sony ANC headsets. Word of caution - this headset is known to have increased condensation collect in the ear cups and can short the headset. This pair is best used in a cooler environment with breaks intbetween to decrease moisture build up. I purchased these as a refurb for half price of retail. I could not recommend these at full price but at a steep discount they are acceptable