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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 995 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 995 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished AirPods Pro (2nd Generation) with MagSafe Case (USB-C), and I couldn't be happier with my decision! These earbuds deliver exceptional sound quality, with rich bass and clear, balanced tones that make every listening experience a pleasure. The noise-cancellation feature is outstanding, effectively blocking out background noise and allowing me to immerse myself in my music, podcasts, and calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very satisfied with the earbuds. It was delivered in secure packaging to ensure the the AirPods were safe. He thinks it is very comfortable and provides good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my AirPods thus far. The quality of sound and ease of the fit in my ears is everything.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Find my

    Rated 3 out of 5 stars

    Never was reset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came looking brand new but previous owner still has it on their account preventing me to utilize find my when I drop one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. fits perfectly. Does a great job in canceling background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase the AirPods were like brand new and worked perfectly I definitely recommend buying these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Love the new design and look. Would definitel recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best AirPods I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, Quality, and holds a great charge and are just a pleasure to use

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just like new!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated for a bit because of the reviews but ultimately pulled the trigger and i was surprised in a positive way. They’re just like new. No regrets just hope they will last me as long as last pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Save money with certified refurbished AirPods Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a refurb because this is the second AirPod pros I have lost so I was trying to save some money. I have no complaints it works well!! Sounds great!! And perfect for everything I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    EarPod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The battery lasts forever. It is very comfortable and it sounds very good . I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great deal and fast shipping!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was super fast and the Earbuds were basically brand new, even though I purchased them as refurbished. One of the best online purchases I've ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well thus far, clear audio, looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Props to geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the apple air pods 2 pro open box geek squad refurbished for 150 dollars, and I was very impressed! They work and sound like brand new. I am very satisfied and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the best airports ever sound quality is exceptional with the transparency mode and adapted mode looks wonderful

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    They are amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look just like they came from apple my only issue was the packaging because the box was wrapped with clear tape and has a box yellow sticker on it but for the price they are great i have had no issues and all of the features work including find my iphone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get yours now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own an iPhone, Airpods area must and these are there best out there. Sounds quality, comfort, and features - the best buy far, and I've tried a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product good quality good condition good price the sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I have problem about connection. But sound quality is very good. I really recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished AirPods Pro 2nd gen from Best Buy and have not been disappointed, they work as new, use them all the time. Definitely notice the improvements over the first gen AirPods Pro, especially having a speaker in the charging case, helps find them easier when lost. Purchased a case for travel and am good to go.

    I would recommend this to a friend
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