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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 987 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 987 reviews
  • Rated 5 out of 5 stars

    Just brand new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we’re really good and in great condition , not even a little scratch , best sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished AirPods Pro 2nd gen from Best Buy and have not been disappointed, they work as new, use them all the time. Definitely notice the improvements over the first gen AirPods Pro, especially having a speaker in the charging case, helps find them easier when lost. Purchased a case for travel and am good to go.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Wish they came with buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good but wish they had came with earbuds other than that there great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how they sound and the bass quality in these are actually nicer compared to the old version’s

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase honestly, the AirPods are brand new, they did not come in their original packaging, however they included their original type c cable and with brand new eartips.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Came with no ear tips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a rare miss for the Geek Squad. I purchase Geek Squad Refurbished items frequently for the excellent price it offers, and the products are usually vetted well. But these AirPods missed the mark. I was not bothered by the fact that it did not come with the original box (I have had AirPods that were, but the listing did not say it would be included). However, they also did not come with any silicon ear tips. None at all. Those were actually listed as being included. So these immediately went back. Star given for the easy return at my local Best Buy. The staff there are excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality love them so much would buy again Have had them for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with it and the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AirPod review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Got as a replacement after other ones broke (accident). Would recommend. I use these every single day for work and pretty much any other part of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality, just the right price and usch grate deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mikey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the reconditioned earbuds Apple pro twos was wondering how good that a recondition would be awesome like brand new only thing didn’t get original box but I got everything else. Is there changeable tips would recommend buying a reconditioned from Best Bug

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great product to use from Apple. My only complaint is with the description of the item. I was under the impression that all of the parts and pieces would be in the package. There was one of the plugs that were missing off of the product. I wasn’t gonna return the item just for one missing plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like-New, Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contrary to some online reviews, these refurbished AirPods Pro 2 w/USB-C came in their original packaging with all original accessories. They charged up and paired normally and have been working great. Nice way to get the latest version at a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished = Good as new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my pair today, no official apple boxing but professionally packaged with plenty bubble wrap and another box placed inside the other. Came with a charger, ear tips, and the airpods with case including the apple informational pamphlets. I receieved it charged up and worked flawlessly out of the box. Love the quality of the airpods itself and the convenience the feautures provide. Thanks best buy!

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips, Find my

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to be fully functional with all the original parts, but arrived missing the medium ear tips. Paired with no problem but Find My would not work because it said one of the parts was still paired to another account. Deeply disappointed in the quality checking on this refurbished product and will definitely be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good discount I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition but missing earbuds other than that great condition and for the price well worth it still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished AirPod pro 2nd generation (Amazing)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfect. I had the opportunity to test them out and compare them to my friends brand new pair and they are exactly the same.i definitely would recommend to buyers who want to spend less on a great product

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Refurbish Apple AirPods Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find some great perks to buying refurbished items, this AirPods Pro was no exception. It came as a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work very well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these air pods have amazing sound quality and work very well with phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter after her 3rd pair of cheaper brand died again. Didnt want to go broke so went with a refurbished pair as BB does great! She loves them. They work amazing.

    I would recommend this to a friend
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