Customer Ratings & Reviews

Work fine but sent mismatched pair, can’t use the find my feature pretty sketchy imo

I ordered this once and was not given the charger nor the ear tips, so I returned it and bought it again. My second purchase did not even ship with the headphones themselves and I got a box with only the ear tips inside. Support was unhelpful and the store wouldnt take it as a return even though I brought it exactly as I got it.

Will include pictures Box - 0/5 (no seal, water damage, appeared to be opened, no way to see upc to ensure it was a legitimate item) Headphone - 2/5 (had black residue on them) Earbuds plastic - 2/5 (felt greasy ??????) Charger - 5/5 ( came with factory cardboard and didn’t look fake) Headphones case - 3/5 (it was dirty, had lint and residue on it) Box - 0/5 pt2( I had to clean the gunk off the case idk if someone had greasy hands and packaged it or what your guess is good as mine)

box looks like somebody found it in the garbage I ran a serial number through the Apple website only the case was verified both AirPods had different serial numbers and Apple didn’t recognize them $30 more went and got new ones

Bought these and used them just fine however when I tried to connect it to my find my it says they are mismatched. Meaning they didn't clear the refurbished headphones of its previous owner information and link to them.

Terrible customer service. Bought these on line and apparently they were sold to someone else and where returned, check buy Geek Squad and resold, However they are still associated with someone else's Apple Account. Best Buy would not make it right unless I drove over an hour to my nearest store.

The product arrived with damage. A piece of the back was missing from the left bud. The rubber tips that came with it DONT stick. Finally, the sound quality was terrible. It sounds as if it’s been submerged under water. Something about this product just doesn’t seem real.

DO NOT BUY this refurbished ear buds they came with earwax all over them the box was water damaged an they didn’t charge at all.

I got them the day befor my trip. And they was not what they offer. It liiked like a dog had gotten to them. Im returning them tomorrow they was 119$ for stuff i couldnt even use.

Airpods without air tips. I ordered Airpod pro but it came without air tips

It looks like it has been used for years and too many scratches.

Investing in the Apple AirPods Pro 2nd Gen with the USB-C charger is a wise decision for anyone who wants to experience high-quality sound and comfort. You won't regret your purchase, and you'll be able to enjoy your music like never before.I recently purchased the Apple AirPods Pro 2nd Gen with the USB-C charger and I couldn't be happier with my purchase. The sound quality is superb and the noise-cancellation feature is simply phenomenal. The earbuds fit comfortably and securely in my ears, even during intense workouts. The charging process is quick and seamless with the USB-C charger, and I appreciate the convenience of being able to charge my AirPods and my iPhone with the same cable. The battery life is impressive, lasting for several hours of continuous use before needing to be recharged. Overall, I highly recommend the Apple AirPods Pro 2nd Gen with the USB-C charger to anyone in the market for high-quality wireless earbuds. They are definitely worth the investment for their exceptional sound quality, noise-cancellation feature, and comfortable fit.

I recently purchased a pair of refurbished Apple AirPods Pro, and I must say, I’m thoroughly impressed. Here’s my experience: Design & Comfort The design of the AirPods Pro is sleek and modern, fitting snugly in the ear without causing discomfort, even during extended use. The customizable silicone ear tips are a game-changer, providing a secure fit and excellent passive noise isolation. Sound Quality The sound quality is outstanding, with rich bass, clear mids, and crisp highs. The Active Noise Cancellation feature works remarkably well, allowing me to immerse myself in music or podcasts without outside distractions. Switching to Transparency mode is seamless, making it easy to stay aware of my surroundings when needed. Battery Life The battery life is impressive for wireless earbuds. I get several hours of use on a single charge, and the charging case provides multiple recharges, making it perfect for daily commutes or long trips. Refurbished Experience As a refurbished product, I was initially concerned about the condition, but these AirPods Pro looked and performed like new. They came in pristine condition, with all original accessories included. Apple’s refurbishment process clearly meets high standards. Final Thoughts Overall, the refurbished Apple AirPods Pro offer fantastic value for anyone looking for premium wireless earbuds. The combination of comfort, sound quality, and noise cancellation is hard to beat, especially at a reduced price. I highly recommend them to anyone considering a purchase—refurbished or not!

The items were like new and work perfect. activated about 2 month prior so outside of the applecare adding window. there was a problem in which the case would ring when i touch it in the mornings or afternoon like it would if you activated find my airpods. when i got it they still had the previous owners information... even though I was able to add to my icloud. eventually i had to do a hard reset and that worked no more ringing. 9 months left on warranty... great. reset airpods 1. Put your AirPods in their charging case, and close the lid. 2. Wait 30 seconds. 3. Open the lid of your charging case, and put your AirPods in your ears. Go to Settings > Bluetooth. Or go to Settings > [your AirPods]. If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm. If your AirPods don't appear there, continue to the next step. 4. Put your AirPods in their charging case, and keep the lid open. 5. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white. 6. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

I've been using the AirPods Pro 2 for a few weeks now, and they are absolutely phenomenal! The sound quality is top-notch, with rich bass, clear mids, and crisp highs that make listening to music an immersive experience. The noise cancellation feature is even better than the previous model, effectively blocking out background noise whether I'm on a busy street or in a noisy café. The new design is sleek and comfortable, with a perfect fit that stays secure in my ears even during workouts. The transparency mode is incredibly useful for when I need to stay aware of my surroundings without having to take the earbuds out. Battery life is impressive too, lasting me through long days without needing a recharge. Overall, the AirPods Pro 2 have exceeded my expectations in every way. They are a must-have for anyone looking for premium wireless earbuds with outstanding performance and convenience. Highly recommended!

So I got me this new second Gen Pro 2 airpod. This is a lot better than the previous second Gen Air pod. This airpod allows me to Increase and decrease the volume, the other second Gen Did not allow me To Do this. also the sound system in this airpod is the best sound system I heard Out of any airpod. It sounds like I am in a life concert. The battery life is also a lot longer then the previous model in also it beeps When you start to charge it. Great Job Apple

Excellent option if you’re looking to save money, the airpods were nice and clean and they did not have any scratches, marks, or imperfections. Reason for 4 stars is because of packaging, they placed 2 pieces of the small airbags in the box and they had both popped upon opening package. and i only got 3 of the 4 sized ear tips, 1 of the pairs was missing. Other than that I can’t complain, amazing sound quality and different sound options to fit your style.

I’ve been buying refurbished products from best buy lately and so far have not been let me down. No exception here either. Lowest price for a pair of really high quality authetic airpods. How do i know theyre authentic? If you must ask i purchased airpods 2x on ebay and they were fake both times. The ANC is outstanding too. I have the bose ultra QC2 and the ANC of the air pods is almost as good. 100% recommend these refurb pro 2s by the geeksquad, but beware! I recevied them with no medium eartips!!! Only the extra eartips were included (L,S,XS). I hat to run iver to the apple store abs buy some medium ear tips for $9.99. I would give these 5/5 if not for that. If you have apple product i 100% recommend airpods pro 2. If you like to save your money. Go with the refurbished option.

I recently upgraded to the Apple AirPods Pro 2, and they have exceeded my expectations in every way. Here are some details about my experience: Sound Quality: The sound quality is outstanding. The enhanced drivers deliver deeper bass and clearer highs, making my music and podcasts sound better than ever. Noise Cancellation: The active noise cancellation has been significantly improved. It effectively blocks out ambient noise, allowing me to focus or relax without distractions. Comfort: The fit is even more comfortable with the new design. They stay securely in my ears during workouts, and I can wear them for hours without any discomfort. Battery Life: The battery life has also seen a boost. I can use them for longer periods without needing to recharge, which is very convenient for long trips. Connectivity: Pairing with my iPhone was seamless, and the connection remains stable. The new chip provides faster switching between devices, which is a big plus. Additional Features: The new touch controls are intuitive and responsive. The improved spatial audio creates an immersive listening experience, making movies and music feel more dynamic. Overall, the Apple AirPods Pro 2 are a fantastic upgrade. They deliver superior sound quality, comfort, and advanced features that make them worth the investment. Highly recommended!

I’ve been using the Apple AirPods Pro 2 for a months now, and they are quite good. The noise cancellation is effective, and the sound quality is clear and balanced. The fit is comfortable for long periods of use. The battery life is decent, and the integration with other Apple devices is seamless. Overall, they are a solid choice for wireless earbuds, offering good performance and convenience.