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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 995 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 995 reviews
  • Pros mentioned:
    Battery life, Condition, Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sounds of the airpod 3, easy access espicially if the phone is iphone,on the screen pop up the battery life when you used your airpod, Then is refurbished but the product is good condition,I love it and I didn’t regret I bought this item for good price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Solid purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, especially for being refurbished. Cosmetically clean, and free of scratches and the functionality is superior. Buy refurbished, don’t pay full price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Hearing Aid Function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple AirPod pro 2 earbuds. I bought them for the hearing aid function because I have mild hearing loss, and have trouble hearing speech in certain situations, but normal hearing aids (even the new OTC options) are just too far out of my budget for no more hearing assistance than I feel that I need. These were MUCH more reasonable priced vs. actual hearing aids and, since they came with a good return policy from Best Buy, I felt safe in giving them a try. It turns out that I LOVE them!! They work so well to provide me with hearing assistance and they are also just the best ear buds I have ever owned. I’ll admit, there is one person in particular who I wanted to be able to hear better. A little girl who I often care for who speaks so softly that I absolutely cannot make out what she is saying. The first time I wore these AirPods around her I understood every word she said!!! It was like a miracle!!! I was so happy to be able to properly communicate with her!!! That alone was worth the entire purchase price of the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best for Apple products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much brand new. Came with everything minus there was tape damage to the box. I am loving the longer battery life and some of the new features, the conversation awareness gets kind of annoying but you can disable it. I received 4 sizes of ear-tips with the refurbished so I'm happy about that. Sound is crisper and clearer compared to the first generation, but I'm not sure if noise cancellation improvement had anything to do with that. The noise cancellation did significantly improve in my opinion. I compared the volume levels needed in a gym setting and I have not needed the volume to go past 50%. Been using it for a little over 6 months and hasn't given me any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Usb-c

    Rated 5 out of 5 stars

    Read before buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I know some people have different experiences but when I got my AirPods Pro two second generation the box was full of stickers of Numbers, but it was intact. It was open, but the AirPods and themselves were not damaged came with the ear tips came with the charger not opened did not come with instructions, but that’s is OK they were authentic they were not iCloud locked and there were no scratches or any physical marks on the AirPods thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro and I am very impressed with their performance. The active noise cancellation is excellent and makes a noticeable difference in busy environments. The sound quality is clear and well-balanced, and the earbuds are comfortable for long periods. Pairing with my devices was seamless. I gave them four stars instead of five because the battery life could be slightly better, but overall they are a fantastic choice for anyone looking for convenience and premium audio. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They go everywhere with me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. I first tried the AirPod gen 2 but they just didn’t find my ears, so I returned them and got these instead. I was kinda worried with the price tag but my lord, I use these things everyday. I love transparency mode. It’s so useful be able to switch from noise canceling to transparency. They’re especially great for people (like me) who can get overstimulated with noisy environments and for when I secretly have one in at work because the music is awful (hahahahaha). They fit great in my ears. I’m so happy I got the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods deliver an impressive wireless audio experience with seamless integration into the Apple ecosystem. The convenience of automatic pairing and the quick-switch feature between devices is a standout. The sound quality is good, and the active noise cancellation on the Pro models enhances the listening experience. The compact charging case and long battery life contribute to their portability. However, the open-ear design might not suit everyone, and the price point is relatively high. Despite these considerations, AirPods remain a top choice for those looking for a blend of convenience, performance, and integration with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    4.5/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and charge. The sound quality is good; however could be better. The AirPods are a bit difficult to navigate when answering a phone call from the headphones themselves. The AirPod case is sturdy and very easy to MagSafe charge. Overall, the product is a 4.5/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are the best of the bunch, seamlessly connects to your iPhone right out of the box, and amazing sound quality! Battery life lasts several hours and the charging case usually gets me 5-6 charges so it really goes the extra mile. The extra adjustments you can do for the equalizer are hidden in the settings app, but it's worth doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best airpods for their price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are a really good purchase!! The noise cancellation is top notch for their generation. Sound quality is also phenomenal, I use it in the gym, for going to classes, for music in general, also good with being sweat and water resistant. The case is also an upgrade with inbuilt speakers, if you do somehow lose them the speakers do come in handy by using find my. The AirPods also calibrate with your ear for better music quality. And obviously comes with different sizes tips, so it sits right in your ears. I think they are the best AirPods yet released for price wise too :)

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Like new condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price on these Geek Squad renewed AirPods Pro. AirPods Pro received in like new condition. Functionality and cosmetically near new condition. Knocked off one star due to the package missing the Medium sized AirPods tips even though the description stated they were included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FLAWLESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like brand new! The sound quality and noise cancellation is amazing . I got a great deal . I am happy with my purchase . At first I was bit skeptical, the price was unbelievable so I took a chance . I've never ever bought a refurbished item ever until now ! I highly recommend this product . You have no worrries it's like having the brand one just paying way less and saving money . That's the beauty of it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wasn’t sure at first, but I am a fan!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, didn’t think I would like these since I typically like the wrap around ear muffs over any type of ear buds, but they are amazing! Great sound quality, pauses when I am talking to someone and so many more features I am still learning.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Much improved AirPods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Compared to previous Apple AirPods Pro they are much better. Incredible battery life, almost no connection issues and excellent sounds quality. Overall, if you use Apple products these are highly worth getting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear pods, battery life is good, sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect anything other than perfection from apple , these sound AMAZING, noise cancellation is impeccable, they hold a charge all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! I’ve had them for about 2 years now and they’re still working greater than ever! The sound quality is great and the noise canceling feature really makes it an immersive experience every time! I like that you can control the sensitivity of cancellation as well as the pause to talk features. The controls on the headphones are easy enough to work too and they don’t fall out of my ears, even when I’m wearing them during physical labor. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Packaging

    Rated 4 out of 5 stars

    Does NOT come in original box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised when these showed up in bubble wrap. It doesn't say that anywhere in the description, so I hope I save someone else a surprise. That being said, they're great. They look and feel new. Comes with USB-C cable and ear tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Late adopter, unexpectedly great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tl;dr - excellent sound for Apple devices Though I'm an unabashed Apple fanboy (started with an Mac IISI back in the 90s and haven't looked back) but I wasn't impressed with AirPods. When they first came out in 2016, the price was way higher than I'd pay and their look seemed to scream "steal me" Fast-forward to 2024 and BB Christmas in July sale. I first picked up AirPods2 for $70. While likeable, I really wanted to try Spatial Audio and other features in the Pro2, so I picked up the refurbs (also at a steep discount) AMAZING - easily the best earpods I've owned and I own many, including PixelBuds and Jabra. The AirPodsPro2 are comfortable, light, and the spatial audio is exceptional. While watching the Olympics on an iPad, I was so incredulous that the announcers' commentary seem to come from the iPad (how/wherever I held it) while the sound of the event surrounded me The only downside I have experienced is that the AirPods will sometimes connect to another Apple device while I'm listening to the one I'm using. This can be changed in settings (from "automatically" to "last connected" If you have an Apple device, I wholeheartedly recommend this

    I would recommend this to a friend
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