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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,023 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love this 2nd Gen PRO2 AirPod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got me this new second Gen Pro 2 airpod. This is a lot better than the previous second Gen Air pod. This airpod allows me to Increase and decrease the volume, the other second Gen Did not allow me To Do this. also the sound system in this airpod is the best sound system I heard Out of any airpod. It sounds like I am in a life concert. The battery life is also a lot longer then the previous model in also it beeps When you start to charge it. Great Job Apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips, Packaging

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option if you’re looking to save money, the airpods were nice and clean and they did not have any scratches, marks, or imperfections. Reason for 4 stars is because of packaging, they placed 2 pieces of the small airbags in the box and they had both popped upon opening package. and i only got 3 of the 4 sized ear tips, 1 of the pairs was missing. Other than that I can’t complain, amazing sound quality and different sound options to fit your style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    **Ear tips needed*Great refurbished airpod pro 2s!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying refurbished products from best buy lately and so far have not been let me down. No exception here either. Lowest price for a pair of really high quality authetic airpods. How do i know theyre authentic? If you must ask i purchased airpods 2x on ebay and they were fake both times. The ANC is outstanding too. I have the bose ultra QC2 and the ANC of the air pods is almost as good. 100% recommend these refurb pro 2s by the geeksquad, but beware! I recevied them with no medium eartips!!! Only the extra eartips were included (L,S,XS). I hat to run iver to the apple store abs buy some medium ear tips for $9.99. I would give these 5/5 if not for that. If you have apple product i 100% recommend airpods pro 2. If you like to save your money. Go with the refurbished option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic Upgrade from the Original AirPods Pro!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro 2, and they have exceeded my expectations in every way. Here are some details about my experience: Sound Quality: The sound quality is outstanding. The enhanced drivers deliver deeper bass and clearer highs, making my music and podcasts sound better than ever. Noise Cancellation: The active noise cancellation has been significantly improved. It effectively blocks out ambient noise, allowing me to focus or relax without distractions. Comfort: The fit is even more comfortable with the new design. They stay securely in my ears during workouts, and I can wear them for hours without any discomfort. Battery Life: The battery life has also seen a boost. I can use them for longer periods without needing to recharge, which is very convenient for long trips. Connectivity: Pairing with my iPhone was seamless, and the connection remains stable. The new chip provides faster switching between devices, which is a big plus. Additional Features: The new touch controls are intuitive and responsive. The improved spatial audio creates an immersive listening experience, making movies and music feel more dynamic. Overall, the Apple AirPods Pro 2 are a fantastic upgrade. They deliver superior sound quality, comfort, and advanced features that make them worth the investment. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for a months now, and they are quite good. The noise cancellation is effective, and the sound quality is clear and balanced. The fit is comfortable for long periods of use. The battery life is decent, and the integration with other Apple devices is seamless. Overall, they are a solid choice for wireless earbuds, offering good performance and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition, Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sounds of the airpod 3, easy access espicially if the phone is iphone,on the screen pop up the battery life when you used your airpod, Then is refurbished but the product is good condition,I love it and I didn’t regret I bought this item for good price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Solid purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, especially for being refurbished. Cosmetically clean, and free of scratches and the functionality is superior. Buy refurbished, don’t pay full price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best for Apple products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much brand new. Came with everything minus there was tape damage to the box. I am loving the longer battery life and some of the new features, the conversation awareness gets kind of annoying but you can disable it. I received 4 sizes of ear-tips with the refurbished so I'm happy about that. Sound is crisper and clearer compared to the first generation, but I'm not sure if noise cancellation improvement had anything to do with that. The noise cancellation did significantly improve in my opinion. I compared the volume levels needed in a gym setting and I have not needed the volume to go past 50%. Been using it for a little over 6 months and hasn't given me any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Hearing Aid Function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple AirPod pro 2 earbuds. I bought them for the hearing aid function because I have mild hearing loss, and have trouble hearing speech in certain situations, but normal hearing aids (even the new OTC options) are just too far out of my budget for no more hearing assistance than I feel that I need. These were MUCH more reasonable priced vs. actual hearing aids and, since they came with a good return policy from Best Buy, I felt safe in giving them a try. It turns out that I LOVE them!! They work so well to provide me with hearing assistance and they are also just the best ear buds I have ever owned. I’ll admit, there is one person in particular who I wanted to be able to hear better. A little girl who I often care for who speaks so softly that I absolutely cannot make out what she is saying. The first time I wore these AirPods around her I understood every word she said!!! It was like a miracle!!! I was so happy to be able to properly communicate with her!!! That alone was worth the entire purchase price of the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Usb-c

    Rated 5 out of 5 stars

    Read before buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I know some people have different experiences but when I got my AirPods Pro two second generation the box was full of stickers of Numbers, but it was intact. It was open, but the AirPods and themselves were not damaged came with the ear tips came with the charger not opened did not come with instructions, but that’s is OK they were authentic they were not iCloud locked and there were no scratches or any physical marks on the AirPods thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They go everywhere with me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. I first tried the AirPod gen 2 but they just didn’t find my ears, so I returned them and got these instead. I was kinda worried with the price tag but my lord, I use these things everyday. I love transparency mode. It’s so useful be able to switch from noise canceling to transparency. They’re especially great for people (like me) who can get overstimulated with noisy environments and for when I secretly have one in at work because the music is awful (hahahahaha). They fit great in my ears. I’m so happy I got the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods deliver an impressive wireless audio experience with seamless integration into the Apple ecosystem. The convenience of automatic pairing and the quick-switch feature between devices is a standout. The sound quality is good, and the active noise cancellation on the Pro models enhances the listening experience. The compact charging case and long battery life contribute to their portability. However, the open-ear design might not suit everyone, and the price point is relatively high. Despite these considerations, AirPods remain a top choice for those looking for a blend of convenience, performance, and integration with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    4.5/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and charge. The sound quality is good; however could be better. The AirPods are a bit difficult to navigate when answering a phone call from the headphones themselves. The AirPod case is sturdy and very easy to MagSafe charge. Overall, the product is a 4.5/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are the best of the bunch, seamlessly connects to your iPhone right out of the box, and amazing sound quality! Battery life lasts several hours and the charging case usually gets me 5-6 charges so it really goes the extra mile. The extra adjustments you can do for the equalizer are hidden in the settings app, but it's worth doing.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Like new condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price on these Geek Squad renewed AirPods Pro. AirPods Pro received in like new condition. Functionality and cosmetically near new condition. Knocked off one star due to the package missing the Medium sized AirPods tips even though the description stated they were included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro and I am very impressed with their performance. The active noise cancellation is excellent and makes a noticeable difference in busy environments. The sound quality is clear and well-balanced, and the earbuds are comfortable for long periods. Pairing with my devices was seamless. I gave them four stars instead of five because the battery life could be slightly better, but overall they are a fantastic choice for anyone looking for convenience and premium audio. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FLAWLESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like brand new! The sound quality and noise cancellation is amazing . I got a great deal . I am happy with my purchase . At first I was bit skeptical, the price was unbelievable so I took a chance . I've never ever bought a refurbished item ever until now ! I highly recommend this product . You have no worrries it's like having the brand one just paying way less and saving money . That's the beauty of it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wasn’t sure at first, but I am a fan!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, didn’t think I would like these since I typically like the wrap around ear muffs over any type of ear buds, but they are amazing! Great sound quality, pauses when I am talking to someone and so many more features I am still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best airpods for their price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are a really good purchase!! The noise cancellation is top notch for their generation. Sound quality is also phenomenal, I use it in the gym, for going to classes, for music in general, also good with being sweat and water resistant. The case is also an upgrade with inbuilt speakers, if you do somehow lose them the speakers do come in handy by using find my. The AirPods also calibrate with your ear for better music quality. And obviously comes with different sizes tips, so it sits right in your ears. I think they are the best AirPods yet released for price wise too :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Late adopter, unexpectedly great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tl;dr - excellent sound for Apple devices Though I'm an unabashed Apple fanboy (started with an Mac IISI back in the 90s and haven't looked back) but I wasn't impressed with AirPods. When they first came out in 2016, the price was way higher than I'd pay and their look seemed to scream "steal me" Fast-forward to 2024 and BB Christmas in July sale. I first picked up AirPods2 for $70. While likeable, I really wanted to try Spatial Audio and other features in the Pro2, so I picked up the refurbs (also at a steep discount) AMAZING - easily the best earpods I've owned and I own many, including PixelBuds and Jabra. The AirPodsPro2 are comfortable, light, and the spatial audio is exceptional. While watching the Olympics on an iPad, I was so incredulous that the announcers' commentary seem to come from the iPad (how/wherever I held it) while the sound of the event surrounded me The only downside I have experienced is that the AirPods will sometimes connect to another Apple device while I'm listening to the one I'm using. This can be changed in settings (from "automatically" to "last connected" If you have an Apple device, I wholeheartedly recommend this

    I would recommend this to a friend
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