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$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1043 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,043 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are the best of the bunch, seamlessly connects to your iPhone right out of the box, and amazing sound quality! Battery life lasts several hours and the charging case usually gets me 5-6 charges so it really goes the extra mile. The extra adjustments you can do for the equalizer are hidden in the settings app, but it's worth doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great Even With a Samsung Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) are very good. The sound quality is clear, the noise cancellation works great, and they’re comfortable to wear for a long time. I actually use them with a Samsung phone instead of an iPhone, and they still work very well. Pairing was simple and the connection is stable. Overall, I’m very happy with them and would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Like new condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price on these Geek Squad renewed AirPods Pro. AirPods Pro received in like new condition. Functionality and cosmetically near new condition. Knocked off one star due to the package missing the Medium sized AirPods tips even though the description stated they were included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FLAWLESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like brand new! The sound quality and noise cancellation is amazing . I got a great deal . I am happy with my purchase . At first I was bit skeptical, the price was unbelievable so I took a chance . I've never ever bought a refurbished item ever until now ! I highly recommend this product . You have no worrries it's like having the brand one just paying way less and saving money . That's the beauty of it !

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Packaging

    Rated 4 out of 5 stars

    Does NOT come in original box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised when these showed up in bubble wrap. It doesn't say that anywhere in the description, so I hope I save someone else a surprise. That being said, they're great. They look and feel new. Comes with USB-C cable and ear tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Late adopter, unexpectedly great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tl;dr - excellent sound for Apple devices Though I'm an unabashed Apple fanboy (started with an Mac IISI back in the 90s and haven't looked back) but I wasn't impressed with AirPods. When they first came out in 2016, the price was way higher than I'd pay and their look seemed to scream "steal me" Fast-forward to 2024 and BB Christmas in July sale. I first picked up AirPods2 for $70. While likeable, I really wanted to try Spatial Audio and other features in the Pro2, so I picked up the refurbs (also at a steep discount) AMAZING - easily the best earpods I've owned and I own many, including PixelBuds and Jabra. The AirPodsPro2 are comfortable, light, and the spatial audio is exceptional. While watching the Olympics on an iPad, I was so incredulous that the announcers' commentary seem to come from the iPad (how/wherever I held it) while the sound of the event surrounded me The only downside I have experienced is that the AirPods will sometimes connect to another Apple device while I'm listening to the one I'm using. This can be changed in settings (from "automatically" to "last connected" If you have an Apple device, I wholeheartedly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wasn’t sure at first, but I am a fan!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, didn’t think I would like these since I typically like the wrap around ear muffs over any type of ear buds, but they are amazing! Great sound quality, pauses when I am talking to someone and so many more features I am still learning.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to be spending this much money on a refurbished set of earbuds, but the pair I received were basically in unused condition. I had read a few concerning reviews about poor cleanliness and sound, and missing cords/tips, but these arrived clean, with the AirPod sound quality I was hoping for, and all cords and tips were included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    **Review for Apple Earphones: Outstanding Quality,

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Apple earphones for a while now, and I must say they have exceeded my expectations in every way. The quality of these earphones is simply top-notch. The design is sleek and minimalist, yet they feel sturdy and well-built. The sound quality is excellent, offering a balanced and clear audio experience. Whether I'm listening to music, watching videos, or taking calls, the audio is crisp and immersive. The bass is solid without being overpowering, and the mids and highs are clear and well-defined, making them perfect for any type of audio content. What impresses me most is their durability. I've used these earphones daily for several months, and they've held up remarkably well. The cables haven't frayed, the earbuds are still intact, and the overall performance remains as good as new. Overall, Apple earphones offer great value for the price. They provide an excellent combination of quality, sound, and durability that is hard to beat. I highly recommend them to anyone looking for reliable and high-performing earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Much improved AirPods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Compared to previous Apple AirPods Pro they are much better. Incredible battery life, almost no connection issues and excellent sounds quality. Overall, if you use Apple products these are highly worth getting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT PURCHASE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for a month now and I absolutely love my purchase! I have not experienced any issues so far and I love the immersive sound quality. The packaging was great too and came with various sizes of ear tips. The airpods have never died on me, and I use them for multiple hours at once. It also sounds very clear on phone calls. Conversation Awareness and Transparency mode are very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I've bought so far, I love how there are different sizes for the buds so it can fit any ear, the noise cancellation is amazing you actually can't hear anything! The design is amazing as well for those who just want a sleek look but hate the regular AirPod look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I bought the noise cancellation is so good and the transparency mode is like without airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple airpods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter, she loves them. They sound great, fit comfortably and the noise canceling option is wonderful. The best part is I got them at a great price professionally refurbished by the best buy Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect, fits excellent, and they are easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect anything other than perfection from apple , these sound AMAZING, noise cancellation is impeccable, they hold a charge all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPod Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPod for great price. If you can’t buy from Best Buy then you are not buying an original product at a lower price. The AirPod Pro2 remains the best AirPod on the market. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro and I am very impressed with their performance. The active noise cancellation is excellent and makes a noticeable difference in busy environments. The sound quality is clear and well-balanced, and the earbuds are comfortable for long periods. Pairing with my devices was seamless. I gave them four stars instead of five because the battery life could be slightly better, but overall they are a fantastic choice for anyone looking for convenience and premium audio. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Worth the saving Refurbished Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 year old. She loves them, the noise canceling works. As when she has them on she can hardly hear us calling her name. Came like new, I almost always buy BB refurbished products, the savings is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Something’s missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I never had an issue with a Best Buy refurbished item. However when I received these air pods they were missing the medium tips that come on the air pod pros. Everything else seemed to be in decent condition. I didn’t feel like going through the exchange process so I just bought some medium ear tip from apple for $7.99. I don’t know how such an obvious missed passed Best Buy’s inspection standards. Now I’m wondering if I should have just purchased my air pods brand new.

    No, I would not recommend this to a friend