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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1006 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,006 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear pods, battery life is good, sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    **Review for Apple Earphones: Outstanding Quality,

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Apple earphones for a while now, and I must say they have exceeded my expectations in every way. The quality of these earphones is simply top-notch. The design is sleek and minimalist, yet they feel sturdy and well-built. The sound quality is excellent, offering a balanced and clear audio experience. Whether I'm listening to music, watching videos, or taking calls, the audio is crisp and immersive. The bass is solid without being overpowering, and the mids and highs are clear and well-defined, making them perfect for any type of audio content. What impresses me most is their durability. I've used these earphones daily for several months, and they've held up remarkably well. The cables haven't frayed, the earbuds are still intact, and the overall performance remains as good as new. Overall, Apple earphones offer great value for the price. They provide an excellent combination of quality, sound, and durability that is hard to beat. I highly recommend them to anyone looking for reliable and high-performing earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to be spending this much money on a refurbished set of earbuds, but the pair I received were basically in unused condition. I had read a few concerning reviews about poor cleanliness and sound, and missing cords/tips, but these arrived clean, with the AirPod sound quality I was hoping for, and all cords and tips were included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! I’ve had them for about 2 years now and they’re still working greater than ever! The sound quality is great and the noise canceling feature really makes it an immersive experience every time! I like that you can control the sensitivity of cancellation as well as the pause to talk features. The controls on the headphones are easy enough to work too and they don’t fall out of my ears, even when I’m wearing them during physical labor. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPod Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPod for great price. If you can’t buy from Best Buy then you are not buying an original product at a lower price. The AirPod Pro2 remains the best AirPod on the market. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I've bought so far, I love how there are different sizes for the buds so it can fit any ear, the noise cancellation is amazing you actually can't hear anything! The design is amazing as well for those who just want a sleek look but hate the regular AirPod look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I bought the noise cancellation is so good and the transparency mode is like without airpods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT PURCHASE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for a month now and I absolutely love my purchase! I have not experienced any issues so far and I love the immersive sound quality. The packaging was great too and came with various sizes of ear tips. The airpods have never died on me, and I use them for multiple hours at once. It also sounds very clear on phone calls. Conversation Awareness and Transparency mode are very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple airpods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter, she loves them. They sound great, fit comfortably and the noise canceling option is wonderful. The best part is I got them at a great price professionally refurbished by the best buy Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Worth the saving Refurbished Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 year old. She loves them, the noise canceling works. As when she has them on she can hardly hear us calling her name. Came like new, I almost always buy BB refurbished products, the savings is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect, fits excellent, and they are easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Something’s missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I never had an issue with a Best Buy refurbished item. However when I received these air pods they were missing the medium tips that come on the air pod pros. Everything else seemed to be in decent condition. I didn’t feel like going through the exchange process so I just bought some medium ear tip from apple for $7.99. I don’t know how such an obvious missed passed Best Buy’s inspection standards. Now I’m wondering if I should have just purchased my air pods brand new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome buy, saved my relationship with my son.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod pros 2nd generation are an exquisite product. Not only did I purchase it during a limited sale that Best Buy was having but I got it within a few days too. They came in great practically new condition and was very easy to wrap for my son which I haven’t seen in 6 years. He had been sent to juvenile detention for 6 years after his mother and I overheard a phone call between him and his friends talking about doing some sort of “attack” , we looked into it and it just went downhill from there, we thought this would be the perfect gift for welcoming him back home since it will prevent anything else like that from happening again. When he opened it he looked at me and said “oh wow thanks dad “ with a blissful smile on his face and tears of joy rolling down his cheeks. He then left the house and said “I’ll be back! Just gonna make a trip to the store I have a gift for you guys too!” I wonder what that means but I guess we’ll see! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pod Pro Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very pleased with the Air Pods. Apple Air Pods are much better than the likes of Beats, Bose and others type of headphones. It is easy to answer calls and listening to music is great. The quality cannot be matched.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. Would never have known they were refurb. Cheaper than similar refurbished on Amazon. Son loves the noise cancelling features. Fit well. Easy to find a case to protect it further. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usb-c

    Rated 5 out of 5 stars

    Great Sound, Great Quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my 3rd pair of AirPods Pro. I knew i had to upgrade once USB-C came out and now all my devices are USB-C. With that being said, the noise cancelling on these are very good. When you listen to Dolby Atmos music tracks it sounds amazing especially with the spacial audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound of Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale a while back. They were an excellent deal for certified refurbished! I love the adaptative audio technology and noise cancellation features. Syncs easily with any Bluetooth device, both Apple and not. The sound is fantastic. I will definitely be purchasing AirPods in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. Just OK fit and comfort.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and functions of these ear buds is impressive. How ever I have found that for me they arent as comfortable as others I have had from brands I usually prefer to Apple Products. They also don’t stay in my ears very well. Impressive product, but ergonomics, comfort, and bass quality should be addressed.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Apple AirPod 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved money with purchasing the refurbished one, it loos new and don’t have any problem. Thanks Bestbuy. The only is missing the medium tips, so I’ve to order it from Apple for extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Refurbished Air Pods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works as described. Simple to set up and use with my phone. Excellent sound quality on calls.

    I would recommend this to a friend