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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,426 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these they were so clean and while there were scratches on the case(which I don’t mind at all, hello I’m gonna get a case anyway) there were none on the actual AirPods. Easily connected to my phone and the sound quality is still so good. Although, sometimes when I am putting my AirPods in it has these 5 second buffers before it actually starts playing my music. Other than that there are great for the price I got them at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,great sound and bass,easy to use,well built product ,Apple always makes great products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was excellent. Great sound quality and easy on ear. Easy grip and friction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best wireless head phones I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of air pods, I use them daily, but forget to put them on the charger, so now I have a spare. The sound is great, and they never fall out or get in the way...even while lifting weights in the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Just like New

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our son and they are excellent. Work like new ones, look great. We're very happy with this purchase. Excellent value and good for the environment.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically brand new looking. Works perfect for a fraction of the price, I’ll always buy Best Buy refurbished for these.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good low prices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ear pods Great quality sound Within my budget. I’m very pleased. Fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and high-quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Great fit. You don’t have to worry about those rubber attachments to make sure it fits in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great choice for simple purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality goes in handy. For simple call answer and some music its a great choice and cheaper. Recomened

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products. This is my 3rd pair. Good quality sound and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Apple airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound good qualty and easy to use . Would recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would probably buy again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Hate the price. No problem with battery life. I totally understand why Apple has made so much money off of these things. I’m one of the lucky ones. These for in my ear perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best purchase I’ve ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn’t know what I was missing by not having these! They are so convenient, the sound is perfect and the battery runs for a long time. I am loving my AirPods :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I made a decision to purchase refurbished one instead of brand new. I like then so far for sound quality and easy setup. I will probably get another pair when they are on sale again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good as New!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. Fits perfectly in my ear, sound is great and I couldn’t beat the price. Connected easily to my phone and iPad. Can’t tell they’re refurbished. Will probably get another pair for a stocking stuffer gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, good sound, the price was economical, easy to use, woukd recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sister loved it great sound for music and phone call easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these for myself. That’s until I lent them to my son who took ownership of them. I was so impressed with the sound and battery life I bought another pair for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great birthday present

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my daughter's birthday and she loved them! She uses them all the time and they are still working! The sound quality is good and they were easy to connect to her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Came in a great timely manner. Great price too!!

    I would recommend this to a friend