Customer Ratings & Reviews

I have purchased three refurbished items so far, including a laptop and iPad and a Apple Pencil. I have had no issues with all three Best Buy refurbished products or high-quality highly recommend to anyone who are on a budget!

iPad came in perfect condition. Everything works super well and looks brand new

When the ipad arrived it was in good condition and it charged looks nice no scratchs

Works great perfect size fits in most bags (I.e coach Madeline bag , coach men’s map bag) it’s great for everyday use to watch movies for google sheets it’s amazing great price aswell do recommend the 10th gen otherwise this is great better size better everything just an older chip

Really like my air pad and convienant to handle had password issue and was just able to reset finally able to use will always recommend Apple products to friends and family

Works like brand new, had zero problems great refurbished product.

Good condition for refurbished item, would recommend if you don’t want current models but want something capable

great it’s very nice and works well almost like new

The battery life is amazing and can last up to 10 hours!

This is a very good ipad, it is the perfect size for me

Product is ok some flaws it hasn’t broke on me it just a slight battery issue

The screen and the back are somewhat detached. The battery does not last long at all. Not sure if it was broken during shipment or if that is just how it came but I am not super satisfied with my purchase.

Amazing I love it so much it’s perfect the only thing I would say is thar you kinda have to put hard on it to click things not like so bad but it’s not bad

pretty good, came with a few deep scratches even though it was marketed as excellent condition. other than that it's great.

Amazing service! If you want to be treated like a king you came at the right place, BEST STORE OUT THERE

Very nice for a refurbished ipad. Recommended highly

This is a good because it’s amazing iPad. Thanks you :)

The iPad Air sits in a sweet spot between Apple’s entry-level iPad and the premium iPad Pro, offering power, portability, and versatility without the highest price tag. Design & Display: The iPad Air carries Apple’s sleek, lightweight design with thin bezels and a 10.9-inch Liquid Retina display. The screen is sharp, bright, and supports True Tone and P3 wide color, making it excellent for streaming, browsing, and creative work. While it doesn’t reach the 120Hz ProMotion refresh rate of the iPad Pro, it’s still very smooth for everyday use. Performance: Powered by Apple’s M1 chip (depending on the generation you’re considering), the iPad Air delivers performance that rivals laptops. It handles multitasking, gaming, video editing, and productivity apps effortlessly. For students, professionals, or casual users, it provides more than enough power for day-to-day and creative tasks. Accessories & Productivity: The iPad Air works seamlessly with the 2nd-gen Apple Pencil and the Magic Keyboard, which makes it a strong laptop replacement for many users. Taking notes, drawing, and typing all feel natural and responsive. It’s especially appealing to students, digital artists, or anyone who wants a more portable computer. Cameras & Audio: It includes a 12MP rear camera and a 12MP ultra-wide front camera with Center Stage, which automatically adjusts the frame during video calls—great for FaceTime, Zoom, and online meetings. The camera system isn’t on par with an iPhone, but it’s solid for scanning documents and casual photography. Stereo speakers deliver clear, balanced sound. Battery Life: The iPad Air lasts around 10 hours on a single charge, making it reliable for all-day use whether you’re working, watching movies, or gaming. Value: The iPad Air offers an ideal middle ground—more power than the standard iPad, but at a lower price than the iPad Pro. It’s perfect for users who want premium features without going all-in on the Pro line.

I’m sure this model is snappy and lovely to use. Unfortunately, I ordered it by mistake, since the product listing photos and descriptions for this refurbished 5th gen iPad Air (4gb RAM), and the refurbished 5th gen iPad Air I wanted (8gb RAM) are virtually identical. It doesn’t help that tech specs that differentiate the two are only visible on the product page and not while in cart. Otherwise, Best Buy’s refurbished device offerings are great. You may not get an apple official cable, but something that works just fine, as well as a charger block. Most cosmetic scratches to the screen weren’t visible unless it was thoroughly cleaned and shiny, and they were easily concealed underneath a textured screen protector. Battery life is similar to that of my relatively new 9th gen iPad, but I also mainly use word-processors, art programs, and some 3d modeling apps. I can get several hours work out of it on the go, and the usb-c connector is a game-changer in terms of working with my other devices/computers.

I purchased it online, and the delivery was fast. The device arrived in excellent cosmetic condition—clean, fully functional, with no scratches or visible marks on the screen or body. I’m still using and testing it, and so far, everything seems to be working perfectly. That said, I’m considering upgrading to the iPad Pro 256GB, as the 64GB version isn’t sufficient for my work needs. Additionally, the Pro models offer significantly more power and speed compared to the Air series, which would better support my workflow.