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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Geek Squad Certified Refurbished iPad Air's overall performance, condition, and portability. Many appreciate its sleek design and long battery life, finding it perfect for everyday use and travel. While some reported minor screen issues upon arrival, the majority of users found the iPad to be in excellent condition. The device's size is also frequently praised for its convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 110 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    iPad review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great perfect size fits in most bags (I.e coach Madeline bag , coach men’s map bag) it’s great for everyday use to watch movies for google sheets it’s amazing great price aswell do recommend the 10th gen otherwise this is great better size better everything just an older chip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my air pad and convienant to handle had password issue and was just able to reset finally able to use will always recommend Apple products to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    A great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the ipad arrived it was in good condition and it charged looks nice no scratchs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like brand new, had zero problems great refurbished product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great it’s very nice and works well almost like new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition for refurbished item, would recommend if you don’t want current models but want something capable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok some flaws it hasn’t broke on me it just a slight battery issue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is amazing and can last up to 10 hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy refurbished all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased three refurbished items so far, including a laptop and iPad and a Apple Pencil. I have had no issues with all three Best Buy refurbished products or high-quality highly recommend to anyone who are on a budget!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad came in perfect condition. Everything works super well and looks brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love it so much it’s perfect the only thing I would say is thar you kinda have to put hard on it to click things not like so bad but it’s not bad

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Could’ve been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen and the back are somewhat detached. The battery does not last long at all. Not sure if it was broken during shipment or if that is just how it came but I am not super satisfied with my purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    could be better condition, overall works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, came with a few deep scratches even though it was marketed as excellent condition. other than that it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good ipad, it is the perfect size for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place tú make your purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! If you want to be treated like a king you came at the right place, BEST STORE OUT THERE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for a refurbished ipad. Recommended highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good because it’s amazing iPad. Thanks you :)

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    I Pad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it I Love the size. It is so Portable, and Handy

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy refurbished program is a great help to people on a budget. Quality items that are less expensive than new. This review is more about the customer service we received than the item itself. Our iPad had a deep scratch/crack in the glass when we received it. Even though we ordered it online we returned if to the store. There were no questions asked with our return. The money was returned to the credit card so we could go back on line and order a replacement as refurbished items are not sold in stores. No complaints, we will order again from the refurbished program with no worries because Best Buys customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Air sits in a sweet spot between Apple’s entry-level iPad and the premium iPad Pro, offering power, portability, and versatility without the highest price tag. Design & Display: The iPad Air carries Apple’s sleek, lightweight design with thin bezels and a 10.9-inch Liquid Retina display. The screen is sharp, bright, and supports True Tone and P3 wide color, making it excellent for streaming, browsing, and creative work. While it doesn’t reach the 120Hz ProMotion refresh rate of the iPad Pro, it’s still very smooth for everyday use. Performance: Powered by Apple’s M1 chip (depending on the generation you’re considering), the iPad Air delivers performance that rivals laptops. It handles multitasking, gaming, video editing, and productivity apps effortlessly. For students, professionals, or casual users, it provides more than enough power for day-to-day and creative tasks. Accessories & Productivity: The iPad Air works seamlessly with the 2nd-gen Apple Pencil and the Magic Keyboard, which makes it a strong laptop replacement for many users. Taking notes, drawing, and typing all feel natural and responsive. It’s especially appealing to students, digital artists, or anyone who wants a more portable computer. Cameras & Audio: It includes a 12MP rear camera and a 12MP ultra-wide front camera with Center Stage, which automatically adjusts the frame during video calls—great for FaceTime, Zoom, and online meetings. The camera system isn’t on par with an iPhone, but it’s solid for scanning documents and casual photography. Stereo speakers deliver clear, balanced sound. Battery Life: The iPad Air lasts around 10 hours on a single charge, making it reliable for all-day use whether you’re working, watching movies, or gaming. Value: The iPad Air offers an ideal middle ground—more power than the standard iPad, but at a lower price than the iPad Pro. It’s perfect for users who want premium features without going all-in on the Pro line.

    I would recommend this to a friend
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