Customer Ratings & Reviews

I Love it I Love the size. It is so Portable, and Handy

I absolutely love it it’s perfect for taking notes and works well as a makeshift computer. It came super fast and was a great price! The only issue is it dosnt hold charge very long and I have to charge it alot, still works great though!

The Best Buy refurbished program is a great help to people on a budget. Quality items that are less expensive than new. This review is more about the customer service we received than the item itself. Our iPad had a deep scratch/crack in the glass when we received it. Even though we ordered it online we returned if to the store. There were no questions asked with our return. The money was returned to the credit card so we could go back on line and order a replacement as refurbished items are not sold in stores. No complaints, we will order again from the refurbished program with no worries because Best Buys customer service is excellent.

I was Skeptical at first on purchasing a refurbished item but I said why not and took the risk and almost a year later 0 issues with my iPad I have no complaints for anyone or everyone who’s thinking or thought of buying a refurbished item it’s definitely worth it I tip my hat to my favorite store thank you Best Buy

when i first purchased this ipad i was kinda being iffy about it because of the fact it was a refurbished device but now that i have it on hand it works great its as if it practically new straight out the box it has great battery heath and all i love it so much

Everything works well, no noticeable cosmetic issues! Battry life isn’t the best, but it’s decent. I’m a satisfied customer overall.

i always buy my electronics through best buy wether new or refurbished i feel like its always good quality and i am super satisfied with the ipad i bought it was affordable and no issues

I recently got the iPad Air , and I couldn’t be happier with it. It’s the perfect blend of power, portability, and sleek design—just what I needed.

i’ve been wanting a new ipad so bad and this one is beyond perfect for me i love the size it’s perfect to slide into a bag or bookbag and it runs everything that i needed it to love my new ipad so much and so excited to continue using it!!!

I loved that it looked brand new, no scratches or anything, i love it and it works perfect!!!! Definitely worth it!

Perfect size and so easy to carry around and use on my commute. Perfect travel companion. A bit slower than I would like, but works great considering its 4-5 years old now. Can’t even tell its refurbished, great job Best Buy!

It’s an iPad, so it is fast and reliable. It’s great if you only need it for web surfing ( considering the amount of ram). I got it for $200 during Black Friday. Great deal for the money.

You can read reviews all over the internet about this iPad. I am only going to review the "refurbished" aspect of this one that I purchased. I sort of expected it come in the retail box, but that was not the case. iPad arrived in a plain brown box, somewhat securely packaged (basically shrink-wrapped to a piece of cardboard in the inner box). It was a little disappointing, but I guess that is the difference between open-box and refurbished, and I should have expected it. The iPad itself was in excellent shape, looked brand new. Works fine. The main problem is that they did not include the charger or charging cable, even though the listing says those are included. Had to trek over to my local Best Buy, where the CS person wanted to argue with me over what is and isn't included in refurbished products, despite me showing her the listing that says what's included. A manager overheard this argument and came over and made it right, providing me with a charger and cable. Still, it was a pain to deal with. Overall, I am not sure I'd go refurbished again, even if it saved me about 17% off the price.

great product, there isn’t any problem with it, i r damage, great battery and perfect for use for studying or work.

I received my iPad Air in pink which is my favorite color and I absolutely loved it!! I am actually going to order another one for my daughter since she needs it for college! I’m very pleased with my purchase!!

I wish I had gotten one with Apple Intelligence. I don't know what I was thinking, but overall, I'm happy.

I’m enjoying my iPad sooo much! It works perfect! Love the color! Thank you!!

Great condition!! Works like new and came in super fast! Definetly recommend their refurbished ipads!

This review didn’t get 5 stars just because the shipping was terrible. The article was left just like that in front of our building, though I gave my apt number. Fortunately I came on time to take before someone else does. The product itself came as seen online and was good.

This model is great and has all the features you could need for school and assignments. Other than the packaging I received it in, I would not have been able to tell it was refurbished. Love it!