Customer Ratings & Reviews

I was sent the wrong color. I ordered a space gray and I got some sort of light gray/ rose gold

This is the way to go when buying your Apple products

Recommend and Perfect fit for my daughter while she is in college

I loved it. Beautiful color, perfect the way I dreamed

It came in fast and it came in in fantastic condition

Absolutely amazing Gift for my wife, she loves it!!

Absolutely a Great item to buy and fast shipping time!

The item was not properly packaged. The accessories were thrown in the box and could have potentially scratched the iPad screen which was not protected. The box also showed signs that it was open.

DISCLAIMER. my ipad mini was an OPEN-BOX item so if you went ahead and bought a NEW ipad mini I would stick with it. In my case the charger that came with the ipad mini did not work, it did not even charge at all. I had to return shortly right after I just picked it up. On the site it said it was considered "NEW". Ended up being disappointed.

They sent me another ipad… i bought a last gen ipad and i got an 3rd gen ipad

came with scratches not mentioned on the description. they should include pictures for a better buyer experience

I’ll never buy refurbished again been the worst experience ever ish I could return

I purchased this iPad mini a month ago, now it stopped working and it’s certified refurnished. It would not charge anymore even I bought new charger and used working socket. I am regretting to spend this money to pouches this item. I wish I bought new one.

I haven't used the Ipad yet so will review it later. However, I ordered this item twice, was asked to return the first one since they couldn't correct the error on their part of shipping the wrong cable for the Ipad. Second one came the same way so I gave up and ordered the correct cable from Amazon. Both orders came with USB-C to Lightning cables. This new Ipad DOES NOT HAVE A LIGHTNING PORT!!! It has a USB-C port so the proper cable is USB-C to USB-C. Super frustrating!!!!!!!!

Perfect size iPad. My wife loves her iPad mini, just big enough to save the eyes a little bit but small enough to keep in her purse.

The first time I ordered it, it did not come with the right thing. But Best Buy fixed and gave me another one.

Device was delivered to my house powered on and the IPad Mini was making noise though the box. I could not make the iPad mini do anything because it was in a foreign language. Called to talk to someone to get help through bestbuy and couldn’t understand anybody on the phone

Ordered two units, best buy only shipped one unit and is refusing to refund or replace the missing item. Will never order from best buy again. I'm out $300+ from their failure to deliver order correctly.

I open this item up and at first sight the item looked very used and the appearance did not meet my expectations for the price i paid for a Christmas gift. I retuned this item back to the store for a full refund and I just ordered a brand new iPad. This item was listed as in good or great condition. This was not the case at all.

The refurbished iPad works but it arrived with a lightning charger and not a USBC charging cable that is required to use it. The Best Buy app only has an option to return the entire product. All I need is to replace the wrong cable that was sent. Having to use my MacBook charger in meanwhile until I can get a replacement cable.