Customer Ratings & Reviews

…unless you have the items shipped to a store and you open them in front of an employee. I ordered two of these iPads. One came with an Insignia USB-C cable and an Apple USB-C power adapter. The other came with an Insignia USB-C to Lightning cable and no power adapter. I contacted customer support. They told me to go to a store. I went to a store (expecting to have the problem resolved) and they tried to sell me the correct accessories. A manager got involved said this was “a warehouse issue” that Geek Squad “just throws-in whatever is available” that they “dont give out free cables” and that I could return the product(s). The refurbished product’s page states what is included. Best Buy does not want to ship/give me those items. They wanted over $30.00 for them. I’m buying the accessories from Anker on Amazon (and never shopping Best Buy again.)

I am enjoying using this iPad It meets my needs and does not appear to have any flaws

He helped me throught the whole leasing process i am very happy that I purchased

I am really happy with my iPad Mini. It Works Great!

The iPad itself came in working condition and a full charge. It included a 3rd party 30W PD charging block, which is more than enough to charge the iPad, and a 3rd party 5' USB-C cable. The cable is useless because both the iPad and charging block need USB-C, but the cable is USB-C to USB-A. Also, there's a sticker label from Best Buy stuck to the back of the iPad saying it was erased successfully and passed diagnostics. It's a label that, when peeled off, leaves a whole lot of sticker residue. There's also some other older sticker residue on the back. And finally, there are some light scratches on the screen.

The iPad mimi is exactly… as advertised. Only negative… is no charging cord.

The iPad is good for my schooling in aviation! I feel as if I didn’t get a good deal considering my iPad has a dent in the back and it’s kinda worrisome considering I use this iPad for flying. It could be an issue in the future but right now it’s doing just fine. The shipping was the next day which I liked a lot because originally it was going to be shipped a week prior to when I ordered.

Honestly perfect size for when you want to do things outside and traveling.

Works nice and fast but gets hot very quick all together a good purchase

Best Buy sent me a smashed iPad Mini refurb, which according to their guidelines, should look pretty much new when it arrives. When I say smashed, I mean the glass was completely broken and unusable. I made the mistake of thinking they would refund me. After all, I explained the situation and they approved the return, and I sent it back immediately. After a couple of weeks waiting for the refund, I reached out a few times to their support people in chat who said the refund was approved and that it had already been refunded or would be refunded (different stories from each). They kept telling me to contact my financial institution (why do think that would help?). Finally, after about a month, the iPad arrived back in my mailbox unannounced, in the same low quality box they sent in the first place. They included a little note saying they only accept returns that appear to be in new condition. Isn't that convenient for them? Apple makes great products, including the iPad mini, but this will be the last time I buy anything from Best Buy.

Value for money, its a good buy. but charger given is not an apple item

Love this iPad! Super light and the display is wonderful!

Refurbished. A good deal replacement iPad for my six year old iPad addicted granddaughter. I ordered it and it came.

I’m very happy and satisfied with My purchase!! An excellent gift for my daughter’s birthday See that joy and happiness ir face is priceless.

This is our second mini iPad bought one for my son and had to buy one for my daughter this is definitely my favorite apple product

Excellent condition. Everything works and was provided charger and cable although aftermarket works fine!

Unit in very good shape, hardly used. Was able to save over 100 dollars on this purchase

Works perfectly. Nice and easy trade in. Ipad is basically like new. Didn't notice any scratches or issues.

Best device I have bought Its to handy and easy to use and since it's small I can take it anywhere

I purchased this as a gift , it is refurbished and in great condition , perfect size for school!