Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $63.97
The comparable value price is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 12 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.1 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 4 out of 5 stars

    Good phone for value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a starter phone for my mom’s first iPhone and she loved it. Battery was only at 80% health so I replaced it. Screen display has a slight distortion near the top, but everything else is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FRAUDULENT GeekSquad Certified Refurbished iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a "Apple - Geek Squad Certified Refurbished iPhone" but was sent a phone with a bad battery and broken cameras. NOT only NOT "Geek Squad Certified Refurbished" but NOT EVEN "Geek Squad inspected"! when I tried to find someone who would ship a replacement to the store so we could inspect it there, and I could either trade it for the bad one or swap it for the "good one"—they said they have no way to do that. They have no way to connect me with the geek squad to find out if they actually refurbish at all. That there was no one above the overseas "supervisor" who could even email me that they are offering no other options besides returning it for a refund. DO NOT BUY "refurbished" as there is no one to speak with if there is an issue!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product was well packaged and it included a charger! amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great! Very good buy! Received it in a very timely manner. Great deal for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition refurbished iPhone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this refurbished Apple iPhone. It's in great shape and now that I've added a screen saver and a nice cover, it's even better. It's my first Apple and I'm very, very impressed. Customer care were very helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above Expectations

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoutout to Geeksquad on this one, received a near perfect 11 with very minimal scratches and with no signs of wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super asy to purchase and pick up. Has been great from my son and what he needs it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but it took two orders to get it which was upsetting. I was very unhappy with the service I received on my first visit. On my unnecessary second visit the manager did a great job returning and reordering the correct phone. I will only deal with the manager if I decide to buy from them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is exactly as prescribed. Takes great pictures, long battery life, great sound quality, beautiful colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hzbzb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone i wilk allways take iphone over android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item from geek. I'm rating this phone as one of the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Locked phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t use this phone, because it’s locked. I don’t know how to unlock it.

    No, I would not recommend this to a friend
Sponsored