Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $149.97
The comparable value price is $1,199.99

Customer reviews

Rating 3.8 out of 5 stars with 5 reviews

Rating Filter

Pros mentioned filter

There aren't enough positive mentions yet.

Cons mentioned filter

60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 3 out of 5 stars

    Battery capacity low

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came supposedly refurbished, but had max charging capacity of just over 80% and very very close to needing a new battery. I ended up returning it the same day and ordered another one. Hopefully it comes with bettery battery “health”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    insearch for the right phone, with best buy help

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my personal iPhone and I purchased 3 pre-owned from best buy and each phone had a defect and I had one that was delivered in empty box either stolen or lost in shipment whereas I made police report, and the amazing point is that i had a seamless transition in returning the phones and also getting credit for the stolen phone. My fourth phone i just purchased and it was finally up to my Wifes liking in her needs...Thank you best buy for making it about the comfort and satisfaction of the customer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item it takes the best pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The item meets all my needs. Looks and feel brand new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a crack in the screen going to return it

    No, I would not recommend this to a friend
Sponsored