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Customer Ratings & Reviews

Your price for this item is $515.97
The comparable value price is $1,199.99

Customer reviews

Rating 3.8 out of 5 stars with 16 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It came in perfect condition. I found nothing wrong with it. The battery wasn’t bad at all and it came with a charger so very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a carrier locked phone even though I purchased unlocked. Could not get it unlocked. Phone was sent without any bubble wrap or anything. Couldn’t return at the store. Return process has taken way too long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest and Transparency made our day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I was on the fence about purchasing refurbished items, but with Best Buy backing it up, I felt comfortable enough, and my wife absolutely loves it. It has some damage to the sides, but we knew that before purchasing, and Best Buy and the Rep who helped us in Lewisville off 121 was very transparent and honest, at the end of the day the phone works perfectly, and the aesthetic damage is covered by the case any how.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, battery life, camera. Volume is very loud

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This runs good and look brand new! I just lucky that I buy this right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has decent battery (%81) capacity, and they included a charging cable. It has more scratches that I expected but they painted some of it so they aren’t too obvious. I hoped they covered more of them. Overal I’m happy with the purchase after 1 month.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 14 pro max - Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal for the price. I was skeptical about buying a used phone because of the battery health but i haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t had a new phone in about five years and I cracked mine so I bought one it’s beautiful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roll of the Dice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came with several fine scratches on screen and sides scraped. Battery health was 83%

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Works great for it to have been refurbished!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    phone locked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this phone came to me poorly, indicating that I was released, but the phone has a problem, it has been blocked since I bought it. I have tried to find a solution by approaching the store and by phone with the costumer service, but nobody helps by giving me a solution. I already have a year with the phone without being able to use it. I hope this can help me find a solution to my problem with you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wears and battery health 84%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall, there are wearing signs around lens, charging ports, and side buttons though. Battery health level 84%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice heheiebdbdxxpdndbdbdjdjdbdbxbxhxhxjxxjjxjxjxjxjx

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Carrier Locked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a carrier locked phone instead of unlocked like I purchased. Could not get it unlocked and had to return. Phone was in great shape though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 14 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad, I bought an unlocked one and it wasn't, I'm disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reviwr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG AMAZING I LOVE IT PLZ BUY OR I GO BROKE ITS AMAZING 50 CHARACTERS IT TOO MUCH JUST GONNA SCRIBLE SCRALBLE GOOD BYE

    I would recommend this to a friend
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