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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $999.99

Customer reviews

Rating 3.8 out of 5 stars with 141 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished MacBook Air's performance, condition, and price, frequently citing its power, excellent condition upon arrival, and affordability. Many also highlight the ease of use and appreciate the compact display size. However, some customers reported issues with the included charger, noting inconsistencies with the provided power adapter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 141 reviews
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Make sure you check the date on the device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this device would be good. Started that it was a 2019 turns out it was a 2017 so I couldn’t even download the Keynote application for Mac. Someone also put a screen protector on the device and I was never able to get it off. It had a piece of human hair under it. The device would have been acceptable had it at least been a model I could download applications on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To good to be true

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understand that the MacBook was used. It had a large slightly deep scratch on the top lid, and a small dent on the rear corner of the main body of the it along with other scratches through out. After it finish updating post entering the information required the MacBook did not work properly. I called Apple support and they assisted me with running an internal diagnostics and concluded the hard drive was corrupted. I was not able to check on anything else as it did not work. When people say to good to be true is an accurate statement in this case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Sent the completely wrong charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop today and the sent a USB-C to USB-C charger for a MacBook Pro. The system is dead and even the current MacBook Air charger I have won’t work for this system. Might be a good system but is a $$$ paper weight at this point. Several others with the same issue. Not work the risk to save money. It will be going back for refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with correct charger. Would not send correct one to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great MacBook! I purchased this as a gift. It does everything my daughters does for only a third of the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks like a beat up used from pawn shop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what i thought definitely not as described "refurbished". Dusty, scratched all over the unit and did not include a power cord. Called and was told it was an "accessory" and they could sell me one for $79. No thanks, my last purchase from Best Buy after many many years. Customer service did nothing and was rude as well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    As described!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter and she loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Item got here on time and as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and performance. Performs the basic task efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    MacBook air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in good working condition, in great shape. I lovey it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished MacBook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good refurbished Apple MacBook. Wish it came with a manual. I also didn’t know that some apps aren’t available on it like the iPhone and iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mac books

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nieces and nephew love the Mac books they received. It was a Christmas gift and they can’t stay off of it. Great customer service and fast delivery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my old laptop and a good price, but most of the keys for punctuation and symbols are not in the correct places. I've had to search to find what keys will produce the ones I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 2017 model, so I expected it to work slowly. It does the opposite actually; it’s super fast and very reliable. 100% would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy and satisfied customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid was so happy. It was a great opportunity and a great product. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working all right for me and I appreciate that

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, and fits my needs perfectly. I have never had a mac before, but there are lots of tips and tricks to help you on your way!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I recommend is like new when they have more on this price I get mores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly fine refurbished laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this refurbished computer and was immediately happy with the physical condition. It was clean, no big surface wear and tear. It started up and I could walk through the steps to get it set up easily. The OS updated and the software I have installed all works fine. No complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived in very poor condition. Tons of scratches all over it. The keyboard was totally broken. I immediately had to bring the computer into geek squad to be looked at. Who evaluated it and let me know it could not be repaired my only alternative would be to return it. So that’s what I did not even 24 hours after the purchase. I hear horror stories of purchasing refurbished computers. I didn’t fret because this was Best Buy. Previous purchases were very good this has never occurred. Word of advice do not purchase a refurbished computer. You never know what you’ll get and you don’t want to end up with a purchase you regret like I did!

    No, I would not recommend this to a friend
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