Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.00

Customer reviews

Rating 3.8 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 139 reviews
  • Rated 3 out of 5 stars

    Laptop was a waste of my money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top screen we t black and has not xonw back in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent the completely wrong charger

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop today and the sent a USB-C to USB-C charger for a MacBook Pro. The system is dead and even the current MacBook Air charger I have won’t work for this system. Might be a good system but is a $$$ paper weight at this point. Several others with the same issue. Not work the risk to save money. It will be going back for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To good to be true

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understand that the MacBook was used. It had a large slightly deep scratch on the top lid, and a small dent on the rear corner of the main body of the it along with other scratches through out. After it finish updating post entering the information required the MacBook did not work properly. I called Apple support and they assisted me with running an internal diagnostics and concluded the hard drive was corrupted. I was not able to check on anything else as it did not work. When people say to good to be true is an accurate statement in this case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MacBook AIR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop came with incorrect charger. In store said to call to get correct charger. Customer service said I had to return the whole item then repurchase the item to get the correct charger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As described!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter and she loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in just as expected only issue i see is they try to up sell you to get a case which i did and they recommended one for the computer and it wasn’t ether right size. Computer is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Macbook review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheats after an hour of use, very disappointed. The return period was only two weeks in which it worked fine. After 3 weeks it started overheating. very mad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great laptop! Everything is working! Would definitely buy again and have my family check them out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working out for my 17 year old son. He loves it. It is a little old but he is grateful to have it and it not be as slow as the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac books

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nieces and nephew love the Mac books they received. It was a Christmas gift and they can’t stay off of it. Great customer service and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lop top

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im pretty sure that my grandson is enjoying it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product as always. could not pass up since it was part of the "Deal of The Day"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st apple laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, exactly what I was looking for and not too expensive with everything being so expensive nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and satisfied customer!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid was so happy. It was a great opportunity and a great product. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to pick this up as a refurbished sale and could not be happier for the value we got on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, and fits my needs perfectly. I have never had a mac before, but there are lots of tips and tricks to help you on your way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would shop here again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people very helpful. Very easy to set up credit card

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display item was dented and dirty. I know it was a display but it looks more like used and damaged. It was a gift and I opened it after the return window closed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished insufficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good purchase and the laptop had continuous crashes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my granddaughter to take to college she loves it.

    I would recommend this to a friend
Sponsored