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Customer Ratings & Reviews

Your price for this item is $999.00

Customer reviews

Rating 3.8 out of 5 stars with 139 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 139 reviews
  • Rated 5 out of 5 stars

    MacBook air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in good working condition, in great shape. I lovey it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my old laptop and a good price, but most of the keys for punctuation and symbols are not in the correct places. I've had to search to find what keys will produce the ones I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished MacBook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good refurbished Apple MacBook. Wish it came with a manual. I also didn’t know that some apps aren’t available on it like the iPhone and iPad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description and the box I received it in said it was a MacBook 2023. I got curious and looked at the serial number. It’s not a 2023 it’s a 2017. The battery dies so fast definitely doesn’t late 10+ hours as described. Brought it to my local Best Buy to return it and they wouldn’t accept it. I feel ripped off but it’s whatever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 2017 model, so I expected it to work slowly. It does the opposite actually; it’s super fast and very reliable. 100% would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working all right for me and I appreciate that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I recommend is like new when they have more on this price I get mores

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived in very poor condition. Tons of scratches all over it. The keyboard was totally broken. I immediately had to bring the computer into geek squad to be looked at. Who evaluated it and let me know it could not be repaired my only alternative would be to return it. So that’s what I did not even 24 hours after the purchase. I hear horror stories of purchasing refurbished computers. I didn’t fret because this was Best Buy. Previous purchases were very good this has never occurred. Word of advice do not purchase a refurbished computer. You never know what you’ll get and you don’t want to end up with a purchase you regret like I did!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly fine refurbished laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this refurbished computer and was immediately happy with the physical condition. It was clean, no big surface wear and tear. It started up and I could walk through the steps to get it set up easily. The OS updated and the software I have installed all works fine. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, loving the Mac book, being used for emails and paying bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help me with my business, as well as with my classes. I own two hp laptops, but decided that a maxbook would better suit my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy hands down

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was like new. Will buy refurbished again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop upgraded from 2015 to 2019 model. Works like a champ.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to return item, N button not working, charger plug broke upon using.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I was impressed with the laptop, it's new!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and convenient. Easy to use, and works well for my college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has had no issue and is a daily companion for all work related activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great and great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good!! Great deal! No complaints here. You wont regret the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and option for our teenage son. No issues with startup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    would rate higher if not for the headache

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop worked fine but the gave the wrong charger and you can’t exchange for the right one in store so you have to buy another one on top of buying the laptop

    No, I would not recommend this to a friend
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