Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $354.99
The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 152 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the excellent condition and performance of the Geek Squad Certified Refurbished MacBook Air. Many appreciate its battery life, speed, and ease of use. The only notable concern mentioned by customers is a minor screen issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 152 reviews
  • Rated 5 out of 5 stars

    GREAT PURCHASE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in great condition and was exactly what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this exactly 2 months ago and now It doesn’t even turn on. I’ve tried to charge it but nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor refurbished product, poor customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very dissatisfied with our purchase and with our experience in attempting to return product. Both computers did not work and because we were late to return we are being told that there is simply nothing that can be done. While speaking with a supervisor in chat today they just stopped communicating with me when I continued to be unsatisfied. I am a loyal best buy customer, my husband is an elite member and I am very disaapointed in Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mines came used, it looked like someone had returned it after using it or something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished laptop work well, no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantasies bhjyfdeekkddefGreat yes thank you greater greater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great piece of equipment for very little money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Macbook

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I’ve just purchased this one and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems so far and I’m loving it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item never arrived, and i had to wait for over 2 months to get my refund and I still haven’t even received my refund they just keep on lying about sending me a check and they never do. I had to re order this item twice but never got it. And the costumer service is insanely poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting weeks for broken items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space bar broken on pickup and I had to buy a new floor model. Waited 4 weeks for something broken. Waste of time and money for refurbished items not knowing if it is worth it or not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook slowed to a crawl, bogged down by multiple apps running simultaneously, RAM overwhelmed by demanding tasks. Its once-speedy processor struggled to keep pace with modern software updates. Years of accumulated files and clutter added to its sluggishness. Even basic operations felt like slogging through molasses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible decision

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept overheating. Never do refurbished, it isn’t the time or money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LISTEN TO THE POOR REVIEWS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very laggy and won’t hold a charge for more than 2 hours then goes dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is beat up, dents, scratches and not in good condition. Only it stated excellent condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stock issue.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I ordered this item twice. First time I ordered it said it was stocked but actually wasn’t. Second time was same issue. The refurbished items seem like they are harder to receive. I just end up bitting the bullet and ordering a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    products is damaged and very slow dont waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy none of them works. Waste of time and money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It wont charge .

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this MacBook and it wont charge does it have that issue ?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use, Performance

    Rated 5 out of 5 stars

    Great refurbished MacBook Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works like a champ; looked like new and has performed flawlessly

    I would recommend this to a friend
Sponsored