Customer Ratings & Reviews

My daughter really loved this. Has great graphics and everything you need to do on a computer.

I bought this college. Exactly what I was looking for.

The best computer in the wold i like it I recommande everybody get one of this

Solid laptop. Very pleased. The quality was as promised

It came in great condition and was exactly what I was looking for!

My daughter loves the advice so much it’s very useful

Ordered this exactly 2 months ago and now It doesn’t even turn on. I’ve tried to charge it but nothing

Mines came used, it looked like someone had returned it after using it or something

We are very dissatisfied with our purchase and with our experience in attempting to return product. Both computers did not work and because we were late to return we are being told that there is simply nothing that can be done. While speaking with a supervisor in chat today they just stopped communicating with me when I continued to be unsatisfied. I am a loyal best buy customer, my husband is an elite member and I am very disaapointed in Best Buy

The refurbished laptop work well, no issues at all.

Fantasies bhjyfdeekkddefGreat yes thank you greater greater

Such a great piece of equipment for very little money!

Well I’ve just purchased this one and so far so good

I haven’t had any problems so far and I’m loving it

This item never arrived, and i had to wait for over 2 months to get my refund and I still haven’t even received my refund they just keep on lying about sending me a check and they never do. I had to re order this item twice but never got it. And the costumer service is insanely poor.

Space bar broken on pickup and I had to buy a new floor model. Waited 4 weeks for something broken. Waste of time and money for refurbished items not knowing if it is worth it or not

The MacBook slowed to a crawl, bogged down by multiple apps running simultaneously, RAM overwhelmed by demanding tasks. Its once-speedy processor struggled to keep pace with modern software updates. Years of accumulated files and clutter added to its sluggishness. Even basic operations felt like slogging through molasses.

very laggy and won’t hold a charge for more than 2 hours then goes dead.

It kept overheating. Never do refurbished, it isn’t the time or money.

So I ordered this item twice. First time I ordered it said it was stocked but actually wasn’t. Second time was same issue. The refurbished items seem like they are harder to receive. I just end up bitting the bullet and ordering a new one.