Customer Ratings & Reviews

I desperately needed a new lap top and knew I couldn't pay new retail prices. I hadn't considered refurbished until my daughter suggested I just take a look. I'm so happy that I was open to this idea. My macbook is great and functions beautifully. I will recommend refurbished to anyone looking to replace their current electronics. Thanks

There's probably nothing wrong with this computer, but I'm still getting used to it and am still uncomfortable with it. I'm tech phobic, so anything that doesn't work the way I'm used to, or that I simply don't know how to use leaves me very upset. I've been back and forth to the Geek Squad for help and they've been fantastic! Unfortunately, they're, for the most part, not Apple experts, but they will try their darndest and will give you all the time needed to try to figure things out with you. More generally, I don't like the newer Apple computers because I find them too light--the move around too easily. I don't like the lack of ports and the need to buy additionally hardware--a great way for Apple to make more money. I've always been an Apple user, but I'm thinking if I ever have to get another computer, I may not get another Apple.

Good laptop for the price, light weight and easy to use

My daughter loves her laptop, it works like new even if it was a refurbished one.

Bought for my teen to replace broken MacBook. Setup was seamless, delivery was quick and no problems so far, it’s been 2 months. Display is great, speed appears good and battery life is good. It comes with power cord.

This is my first time owning a Mac and that is why I didn’t mind spending $300 for a refurbished one (just in case I didn’t like it). The packaging was great and the laptop looks brand new! It’s the perfect size to carry anywhere! The only thing I’ve noticed is that it does lag a little bit although I’m unsure if that has to do with the computer or the program I am trying to run. I would recommend this to anyone who is looking to test a Mac.

Computer seems to be in good condition except a blemish on the screen. Everything else appears to be working fine.

Pretty good condition and no weird surprises. Everything was basically fine.

Came in perfect practically new. No scratches, keyboard is intact, I love it. Plus it came right on schedule. Needed something light weight to transport to work and this is perfect! Highly recommend.

Love the computer, it was an upgrade from my last Mac. Good battery life, good condition.

I purchased a brand new Mac last year for grad school and accidentally spilled water on it. Since I'm in school, I only work part time and unfortunately could not afford to purchase another new Mac. So instead I purchased this refurbished Mac from Best Buy. I would say its good enough for what I need. The laptop does frequently overheat, especially when I run a lockdown browser for exams BUT its still able to function normally otherwise. Usually I just quit applications when it overheats and it quickly cools down. Overall not a bad laptop BUT if financially possible, a new Mac is probably worth the extra money.

Great product… works like new had it for about a month with no problems as of now!

Best Buy has the best overall service of any business I have used for purchasing. Their customer service is top of the line!! They are helpful, prompt in getting back to you and very customer friendly. Their website is user friendly and for someone who is 78 years of age, that speaks volumes!! I would recommend them to everyone.

I bought this MacBook because I am returning to school. It’s absolutely perfect! The screen is spectacular, the style is very sleek, the size is just right, and it runs very fast.

CAME PRACTICALLY NEW. CHARGER IS PRACTICALLY NEW. FOR $408, I HAVE NO COMPLAINTS, THANKS A BUNCH!

Great customer service and support. This MacBook Air is still running great

Got it for my daughter as a gift for her first laptop and it Works like if it was brand new

I bought this laptop for my niece and initially everything went well, but after a couple of months, the laptop became very slow unfortunately. So, I recommend it for this price, but it might cost you more after all to fix it.

So Bally with it it’s the perfect little work computer it’s light and fits in all my airport purses . And the color is cute they sent rose gold instead of gold which I hate lol

Hoping the laptop works. Small dent in lid but that’s ok. What bothered me is that it’s extremely sticky: like I can’t open it. Have to pry it open. They could have wiped it down. This is a gift for my graduation HS kid. I’ll see tomorrow once she gets it IF there are any further issues. Fast shipping