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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $949.99

Customer reviews

Rating 4.2 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the fantastic condition and great price of the Geek Squad Certified Refurbished MacBook Air. Many customers highlight the improved performance compared to other laptops. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Rated 4 out of 5 stars

    Worth it for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design but outdated for most modern day apps and programs

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came quickly and has had no problems. Works like it is brand new. Ordered about a 1/2 a year ago and it’s still works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho it b its refurbished it works brand new !! I use it for everything! I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use, the MacBook’s built-in keyboard and trackpad stopped working. After installing an update, the Internet recovery continues to go into loop,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We good but battery dies every time it’s not plugged in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came in well packaged and protected, it works beautifully, I haven’t had any issues with keyboard or the screen and sound quality, the battery life is strong, just a few scratches on the outside of the laptop but over all feels brand new still

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wife's Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent for an older laptop. My wife loves it even though she knows nothing about Apple products.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY! BATTERY CAUSED BURNS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible! This laptop was purchased 3 weeks and today the battery burned my legs so bad I needed medical attention. Best Buy customer service refused to exchange or refund me for this. Shameful business practices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Real value for money. Very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A very good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy purchase process, the device received on time, even though it's says refurbished but it's still new looking

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Addison’s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. I would recommend it to anyone this purchase was for a high school student that was amazing for her and preparing her for college.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift, so we haven't used it yet. I do have to say the computer itself looks like it is in perfect condition. Hoping it works as well as it looks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well explained

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and display. Really shows that these compiters are advanced.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter, she loves it and it was a great value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and excellent product, impeccable without details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished but works like new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a few visual things that are not bothering the functionality of the computer I love it! Refurbished and works like new!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical buying a refurbished computer for $600 but it was worth it. nothing wrong with and runs as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mac book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fantastic brand new great condition will definitely buy again thank you

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great MacBook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the macBook for my daughter and she loves it. It is fantastic and it works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase for my son. He needed an additional laptop for his school and he wanted a Mac air. Works wonderful.

    I would recommend this to a friend