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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $949.99

Customer reviews

Rating 4.2 out of 5 stars with 53 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the fantastic condition and great price of the Geek Squad Certified Refurbished MacBook Air. Many customers highlight the improved performance compared to other laptops. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mac book refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent condition, no problems at all, came in very fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery just dies to fast !!! Great condition overall though

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop. My daughter is happy with it and uses it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No bad reviews

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service answered all my questions great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value than any other website

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a excellent deal with better trade in value for my old one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working after open box in September, 2024

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bought this product for gift to my cousin. She lives in Istanbul, Turkey After she open the product recently, it wasn't work and obviously main card was failed. I need an invoice and guarantee certificate docs in order to repair it with free service in Istanbul asap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my schoolwork, music streaming, and binge watching. It’s beautiful and I get compliments on it constantly. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware of Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received product and had a name carved on the cover. There was also no charging cord for the laptop. Customer service was of no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lost order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased on December 9 and to this day neither Best Buy nor UPS have given me an answer as to where my equipment is nor have they returned the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was slow and glitchy had to return it and it would freeze for like 2 minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simply awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Laptop as a gift for my preteen grandson and he’s enjoying every minute spent with it, it works great and gives him everything he’s looking for in a Laptop. My personal experience with the Geek Squad and their products and services are the best in excellence that you can get, every purchases I made I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very good quilty loads quickly has all the features i was looking for good color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer 2 months ago and it completely stopped working. The screen is black and wont turn on. Ive tried to go in store and contact support over the phone. No one will help you and you cannot return these items. The people on the phone say there are no supervisors or exceptions. No one could answer me what the “90 Day Warranty” covers. Do not buy this product

    No, I would not recommend this to a friend
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