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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.3 out of 5 stars with 99 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Geek Squad Certified Refurbished MacBook Air for its performance and excellent condition, with many noting its speed and as-new appearance. The laptop's lightweight design is also a frequently cited advantage. However, some customers reported concerns about the battery life, finding it shorter than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-99 of 99 reviews
  • Rated 5 out of 5 stars

    Can’t even tell it used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly, no scratches or marks. Boots up like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works pretty good, satisfied with my purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came quickly and well packaged. It’s in amazing working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product and works like new. My wife really enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this Refurbished MackBook Air 13.3 and it works just like a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Amazon MacBook, totally untouched and amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was very poor. Fully charged it and it died the next day with no use or apps open. Had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy a "Geek Squad" refurb.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless and slow. I've created the trade-in programs for Toshiba America and 6 divisions of HP. This was a waste of time. I wouldn't ever consider this a "quality refurbishment". The sales staff also informed me this was a constant problem with Geek Squad refurbs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality even for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computers were horrible quality even for second-hand. The keyboards did not work, one was actually broken and we ended up returning everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished MacBook Pro. My screen stop working less than 3 weeks after purchase and warranty is already expired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed by Best Buy? Or the packer at the store?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this laptop and all that Best Buy sent was an empty box. Needless to say, I am less than impressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give it a 0. Ordered on a Sunday said would be in on Wednesday. Purchased for a birthday present. A week later still hadn’t received package!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbed is Great for Minimal Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is in great condition and is excellent to use in the pinch that I'm in (laid off, need a computer to apply for jobs). It runs a little slow and requires a restart more regularly than I'd like, but overall, happy with my purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hands down great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing the girlfriend loves it! Amazing purchase and works flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great MacBook when it was released many years ago.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop saying that you are "saving $750" on a used MacBook Air. This is an old Intel-based version that is worth about what you are selling it for. You can't compare that price to the price it was when it was new. I wouldn't even buy an Intel-based Mac now. Their shelf-life is limited since Apple Silicon has now been out for over four years. VERY deceptive adversiting and it needs to STOP. Best Buy needs to distinguish itself from the guano that is Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics and fast speed. Good battery and good charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell, it works well. I’ve only been using it for about a month. A fair amount of cosmetic scuffing is evident on the outside of the laptop. All in all, for me, it was worthwhile to buy the refurbished version.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    This protect is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this macbook is wonderful. Cant believe this macbook is close as new when it came

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The A and S keys were worn so low the were illegible. The refurbished Mac book was 5 years old and had been hammered the whole time apparently. I called and asked for a warranty and was told it was one year then 90 days then two weeks. I spent 3.5 hrs on the phone before being hung up on and finally had to return it.

    No, I would not recommend this to a friend
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