Customer Ratings & Reviews

Very nice laptop. I was a little worried about the condition because it was refurbished but it is actually really good.

Still working great for my college age son one year later.

It is in excellent condition! Works perfectly. I loved

This was a gift. My grandson is very pleased with it

Loveeee my laptop! It is everything! Started nursing school and it has been wonderful! No issues at all!

My laptop works great! No problems and I’ve had it for almost two months now.

My wife loved the rose gold color. And have not had any issues being a refurbished product

I would have given this five stars, had it not been for the total keyboard meltdown that occurred 9 months after purchase. I can no longer use the laptop because of an Apple glitch with the keyboard on this particular style/year of laptop -- the "t," "r," "n," and space key all either register twice or not at all. I am incredibly frustrated that Best Buy refurbished this computer most likely knowing about this glitch with this make/model. I had to use a different computer to write this review. My suggestion to anyone considering a refurbished Mac is look up the serial number/year/model to make sure it didn't have pre-existing glitches that were never remedied!

Absolutely love this device, it was slow at first but just needed to be updated.

Perfect condition. Mac runs just like my work one of the new mod

Great works amazing, I use it for work and it runs smoothly 10/10

Nice product came in good shape first time user so must say it’s perfect

Easy to use and it was finger touch to open !! Which i didn’t know and it was cool!! Came on time !! But package of where the box was at was damaged but the MacBook didn’t have no scratches or nothing.

I am not satisfied with the longevity of the refurbished aspect. I guess I should have expected. The product acts and runs (looks as well) like it had been used HEAVILY for 5-10 years. The rubber around the screen is literally falling apart. Disintegrating. Very disappointed. Brand new this computer would have been amazing.

I’m pleased to have purchased this product from Bestbuy and I’m happy to see it work just fine

Came in pretty good condition, just a little dent on the front.

This computer is the best! Came with 0 issues and battery life is sufficient!

Came in a brown box with no information. Also sent the wrong charger. So disappointed it this purchase.

New user to Apple. Have not setup computer as I cannot get pass the User setup page. Customer service/support has not helped. I have only been sent in circles to do the same thing over and over which ends in an error. I don't know what to do as I would love to transition to Apple but so far I have been unsuccessful to even create an account and get help from a human.

I bought this for a great price but it didn’t last i had to go exchanged it for a newer one