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Customer Ratings & Reviews

Your price for this item is $419.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.1 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize that the condition of the Geek Squad Certified Refurbished MacBook Air is generally very good. Customers also agree that its performance makes it a good computer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow! Need to figure out how to upgrade as I need many tabs open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gambling For A Hunk Of Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first receiving this laptop, I thought nothing of it. It had an issue registering some keys twice or not at all, but I thought nothing of it. It was stupid of me to ignore it, the problem got exponentially worse within a month. A MONTH for the issue to get exponentially worse and register the laptop unusable. The laptop has no other issues and the one issue it has makes it virtually impossible to use for anything outside of browsing and viewing. Especially since the issue specifically flared up past the return date, I essentially got scammed out of my money for a laptop which barely means the bare minimum. Do not spend your money on this hunk of garbage. Note: This review took around 20 minutes to write on the same laptop that I described as having the issues. I've had to rewrite every other word. Product Reviewed: https://www.bestbuy.com/site/apple-geek-squad-certified-refurbished-macbook-air-13-3-retina-display-intel-core-i5-8gb-memory-256gb-flash-storage-space-gray/6515462.p?skuId=6515462

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    MacBook Air Refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! You would never know it was refurbished.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy Customer Service & crappy warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a refurbished item from Best BUy. They give you 15-16 days to return an item. And then when you try and return it after the time period, they refuse to give you a refund. How do you always know after 15 days if it is working right? They say it is gone thru thoroughly by the geeck squad, well let me tell you that is a bunch of bull. They sold us a defective item and did not want to make good on it. The San Marcos Mgr. Ann is lousy and very rude and their corp office which is based in the Philippines is even worse.they won’t help you at all. Because they don’t understand what you are saying. So spend the money and get a new one or go somewhere else and buy it.

    No, I would not recommend this to a friend
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