Customers find value in the Geek Squad Certified Refurbished MacBook Pro's performance, price, speed, and like-new condition. However, some customers have expressed concerns regarding battery life, screen quality, touchpad functionality, and overheating issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-76 of 76 reviews
Rated 1 out of 5 stars
Bad customer service
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this MacBook in may/2024 and You sold me something that is useless and I simply wasted my money on garbage. I would like some feedback on this, since I am a customer who spends my money on your company and you simply slammed the door in my face when I needed support. Waiting.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from a chromebook that essentailly couldn’t do anything
I would recommend this to a friend
Rated 5 out of 5 stars
Just perfect for overall use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing was bad about it and would recommend for anyone
I would recommend this to a friend
Rated 1 out of 5 stars
BB Geek Squad Certified Product
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buy should stop selling products including Apple which they certified as their Geek Squad. They do not even honor 90 days warranty at their store as advertised in their site. Waste of my time and money.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Unsatisfied
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only had this lap top for 6 months and won’t turn on already. Complete waste and unsatisfied.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The MacBook it’s self works well aside from having to click the mouse pad down twice I have no other issues with it.Overall great product and very simple to use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a scam. The same laptop just like this one was onsale for 299.00. I purchased it and its said due to high demand its sold out. But yet they got the same one for 499.00. I cant believed it bestbuy treating their elite customers like that. Money is not everything but integrity’s